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Compare Teamwork Desk vs IBM Control Desk

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Overview

Description

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their ... Read More

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More

Entry Level Pricing
  • Starts from $8.50 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

Not Available

User Ratings

4.6

(20)
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Software Demo

Demo

IBM Control Desk has not given any software demo yet

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Features

Total Features

14 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $8.50 , Billed Yearly
        • Not Available
        Pricing Plans
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        49

        Very Good

        24

        Good

        2

        Poor

        1

        Terible

        0

        Excellent

        7

        Very Good

        7

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its ...Read more

        Pros and Cons

        No pros or cons available for the product

        • Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness.

        • Great customer service with a supportive team that aids in a smooth onboarding process.

        • Provides mind-blowing management tools, making work easier and optimizing asset utilization.

        • Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement.

        • Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.

        • Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        go creative

        go creative

        Seegreen

        Seegreen

        Chupi

        Chupi

        No Customers information available.

        Media and Screenshots

        Videos
        video-0

        2 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Teamwork Desk and IBM Control Desk offer a Free Trial.

        Teamwork Desk is designed for Large Enterprises, Medium Business and Small Business.

        IBM Control Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Teamwork Desk begins at $8.50/User/Month when Billed Yearly, while pricing details for IBM Control Desk are unavailable.

        Some top alternatives to Teamwork Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, Helpspot, ReadyDesk, AzureDesk, HESK and Help Desk Premier.

        Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Micro Focus Service Manager, SeamlessDesk, HelpDesk, TOPdesk, Sitehelpdesk and Max HelpDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].