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Compare SysAid vs SolarWinds Service Desk

SysAid - Help Desk Software
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Overview

Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

16 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        577

        Very Good

        85

        Good

        23

        Poor

        4

        Terible

        6

        Excellent

        97

        Very Good

        61

        Good

        6

        Poor

        1

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Adobe

        Adobe

        Titan

        Titan

        Coca-Cola

        Coca-Cola

        No Customers information available.

        Media and Screenshots

        Screenshots
        Dashboard screenshot

        9 Screenshots

        All Networked Devices

        6 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SysAid and SolarWinds Service Desk offer a Free Trial.

        SysAid is designed for Large Enterprises, Medium Business and Small Business.

        SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for SysAid are unavailable.

        Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

        Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].