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Compare Syncro vs Atera vs Zendesk Support vs Zoho Desk

Syncro - New SaaS Software
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Atera - Help Desk Software
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Overview

Description

Syncro is the MSP Platform of the Future, providing a comprehensive all-in-one solution that lets you manage and expand your business. Enjoy reduced overhead, administration processes, ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Starts from $129 , yearly
  • Starts from $129 , monthly
Free Trial Availability
Spotsaas Score

Not Available

Not Available

User Ratings

4.9

(88)
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Software Demo

Demo

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Features

Total Features

32 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $129 , yearly
          • $129 , monthly
          Pricing Plans
          • Core Plan

            $139

            /user/month

            • Fully integrated RMM & PSA

            • Unlimited RMM agents for Windows & Mac devices

            • Powerful scripting engine

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          • Team Plan

            $189

            /user/month

            • Entra ID

            • Advanced Ticket Creation Automation & Assignments

            • Expanded Splashtop Features

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          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

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          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

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          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          87

          Very Good

          33

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          Syncro Live

          5 Screenshots

          Dashboard

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Syncro and Atera offer a Free Trial.

          Syncro is designed for Freelancers, Large Enterprises and Medium Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          The starting price for both Syncro and Atera begins at $129/user/month when yearly.

          Some top alternatives to Syncro includes Naverisk RMM & PSA, Atera, N-able MSP Manager, SuperOps PSA Software, Computicate PSA, SuperOps RMM, Datto RMM, NinjaOne (NinjaRMM) and ITarian RMM.

          Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].