Compare SuiteCRM vs Cayzu Help Desk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SuiteCRM (109) Get Quote Get Quote	Cayzu Help Desk (11) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More	Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ... Read More
Entry Level Pricing	Not Available	Starts from $4 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.9/10	9.1/10
User Ratings	4.3 (91)	4.6 (42)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	15 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$4 , Billed Yearly
Pricing Pans	Not Available	Basic Get Started 1 Agent Email channel Social channels Show more + Team Get Started Includes features of the Basic plan, plus Automation rules App integrations Show more + Pro Get Started Includes features of Team plan, plus Multilingual content Reports & dashboards Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 91 reviews)	4.6 (based on 42 reviews)
Rating Distribution	Excellent 79 Very Good 23 Good 4 Poor 2 Terible 1	Excellent 7 Very Good 4 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise. Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs. Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups. Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform. Advanced integration capabilities for automating tasks and gathering analytics data effectively. Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough. Mobile version is either unavailable or problematic, limiting accessibility and usability on the go. Reporting and email modules require improvement due to slow performance and occasional bugs.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoom 3.7 (69243 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Humanetics Scottish Book Trust Titomic	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SuiteCRM and Cayzu Help Desk offer a Free Trial.

SuiteCRM is designed for Large Enterprises, Medium Business and Small Business.

Cayzu Help Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Cayzu Help Desk begins at $4/User/Month when Billed Yearly, while pricing details for SuiteCRM are unavailable.

Some top alternatives to SuiteCRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, HubSpot CRM, Vtiger, SutiCRM, Sugar Sell, SalesCRM, Soffront CRM, SimpleCRM, Simply CRM, Odoo CRM and Cratio CRM.

Some top alternatives to Cayzu Help Desk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, EngageBay Helpdesk System, ReadyDesk, HelpdeskEddy, Spiceworks Help Desk, LabiDesk and AzureDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SuiteCRM vs Cayzu Help Desk vs Zoho Desk vs Zendesk Support

SuiteCRM

Cayzu Help Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure