Compare Splunk On-Call vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Splunk On-Call (49) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Starts from $5 , Billed Yearly	Starts from $19 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.0/10	Not Available
User Ratings	4.6 (90)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$5 , Billed Yearly	$19 , Billed Yearly
Pricing Plans	Starter Get Started Users: Up to 10 100+ Out-of-the-Box Integrations Advanced Splunk Integrations Show more + Growth Get Started Includes features of the Starter plan, plus Users: Unlimited Unlimited Email and Push Notifications Enterprise Get Started Includes features of Growth plan, plus ITSM Integrations (ServiceNow, JIRA) Similar Incidents Show more +	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 90 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 36 Very Good 12 Good 0 Poor 0 Terible 1	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	VictorOps is a powerful and reliable incident management tool that has garnered positive feedback from users over the past 12 months. Users appreciate its flexibility and configurability, which ...Read more	No Expert ai Review available for the product
Pros and Cons	Enhanced incident management process with flexibility and configurability. Quick alerting and incident review mechanism empowering DevOps and support teams. Mobile application integration for responding anywhere. Accurate alerts, timely responses, and customizable alert setups. Team and shift configuration for effective resource management. Intimidating richness of features and customizations, may be complex for newcomers without support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities. Sparse web portal interface.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Grafana 4.5 (50 reviews) Bugsnag 4.4 (52 reviews) GitHub 4.6 (7709 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	No Customers information available.	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	1 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Splunk On-Call and Freshservice offer a Free Trial.

Splunk On-Call is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Splunk On-Call Starts at $5/User/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

Some top alternatives to Splunk On-Call includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, opsmanager, Zenduty, StatusCast Incident Management and PagerTree.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Splunk On-Call vs Freshservice

Splunk On-Call

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure