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Compare SolarWinds Service Desk vs HelpDesk vs Zoho Desk vs Zendesk Support

Overview

Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.4/10

User Ratings

4.3

(50)

Features

Total Features

0 Features

15 Features

Unique Features

No features

    Pricing

    Pricing Option
        Starting From
        • $19
        • $29 , Billed Yearly
        Pricing Pans
        • Not Available
        • Team

          $34

          • Multiple mailboxes

          • Reply address assigned to Team

          • Multiple email templates

          Show more +

        • Enterprise

          • Includes features of Team plan, plus

          • Security Audit log Security assistance

          • Audit log

          Show more +

        Pricing Pagesolarwinds-service-desk pricinghelpdesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        97

        Very Good

        61

        Good

        6

        Poor

        1

        Terible

        1

        Excellent

        23

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Bungalow.Net

        Bungalow.Net

        Rategenius

        Rategenius

        STS Gaming Group

        STS Gaming Group

        Media and Screenshots

        Screenshots
        All Networked Devices

        6 Screenshots

        Ticket Detail

        3 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].