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Compare Shopify vs Desku vs Zoho Desk vs Zendesk Support

Shopify - Ecommerce Software
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Desku - Help Desk Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

7.9/10

User Ratings

4.4

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Software Demo

Demo

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Features

Total Features

21 Features

32 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $19 , Billed Yearly
          Pricing Pans
          • Not Available
          • Startup

            • Unlimited Tickets

            • Up to 5 Email Address

            • Unlimited Knowledge Base

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          • Team

            • Unlimited Tickets

            • Unlimited Email Address

            • Unlimited Knowledge Base

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          • Business

            • Unlimited Tickets

            • Unlimited Email Address

            • Unlimited Knowledge Base

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          Pricing Pageshopify pricingdesku pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

          • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

          • Extensive functionality with versatile themes available.

          • Offers reliable customer support and assistance 24/7.

          • Enables seamless integration of multiple sales channels and apps.

          • Transaction fees and costs associated with premium themes and apps can increase expenses.

          • Limited customization options in free themes.

          • Some features like marketing automation may be constrained.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          SkipHire Comparison

          SkipHire Comparison

          Fluxurie

          Fluxurie

          Koin X

          Koin X

          Media and Screenshots

          Screenshots
          Apps Demo

          4 Screenshots

          Desku

          7 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Shopify and Desku offer a Free Trial.

          Shopify is designed for Large Enterprises, Medium Business and Small Business.

          Desku is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Desku begins at $19/User/Month when Billed Yearly, while pricing details for Shopify are unavailable.

          Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

          Some top alternatives to Desku includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, MessageDesk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, UseDesk, HelpdeskEddy, Desk360, BoldDesk and Alerty.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].