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Compare Richpanel vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Richpanel (2) Visit website Visit Website	ManageEngine ServiceDesk Plus (150) Visit website Visit Website

Overview

Description	Richpanel is Live Chat Software	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More
Entry Level Pricing	Starts from $80 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.7/10	Not Available
User Ratings	5 (1)	4.2 (351)
	Visit website	Visit website

Features

Total Features	20 Features	6 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$80 , Billed Yearly	Not Available
Pricing Pans	Starter (Self-Service) $100 Get Started Order management Returns & exchanges Branded Help Center Show more + Regular (Self-Service) $300 Get Started Includes features of Starter plan, plus Custom flows Presales scenarios Show more + Pro (Self-Service) $600 Get Started Includes features of Regular plan, plus Lite onboarding Named success manager Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	5 (based on 1 reviews)	4.2 (based on 351 reviews)
Rating Distribution	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	HubSpot CRM 4.2 (10374 reviews) Freshdesk 4 (5374 reviews) Gorgias 4.3 (87 reviews)	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)

Customers

Customers	Richpanel_customers_0 Richpanel_customers_1 Richpanel_customers_2	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2

Media and Screenshots

Screenshots	1 Screenshots	16 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].