Yes, both Richpanel and HelpDesk offer a Free Trial.
Richpanel is designed for Large Enterprises and Medium Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Richpanel Starts at $80/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.
Some top alternatives to Richpanel includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Gorgias, LabiDesk, Desk360, Smartchat and BoldDesk.
Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.