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Compare ProProfs Help Desk vs SysAid vs Zoho Desk vs Zendesk Support

Overview

Description

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

9.8/10

User Ratings

4.5

(36)

Features

Total Features

15 Features

16 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • Not Available
          Pricing Pans
          • Essentials

            $15

            • Unlimited Tickets: Unlimited

            • Inboxes: 3

            • Departments & Teams: 3

            Show more +

          • Premium

            $20

            • Unlimited Tickets: Unlimited

            • Inboxes: 5

            • Departments & Teams: 5

            Show more +

          • Enterprise

            • Includes features of Premium plan, plus

            • Inboxes: Unlimited

            • Departments & Teams: Unlimited

            Show more +

          • Not Available
          Pricing Pageproprofs-help-desk pricingsysaid pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          14

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          577

          Very Good

          85

          Good

          23

          Poor

          4

          Terible

          6

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Adobe

          Adobe

          Acer

          Acer

          opencart

          opencart

          Adobe

          Adobe

          Titan

          Titan

          Coca-Cola

          Coca-Cola

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard screenshot

          9 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].