Yes, both PhaseWare Tracker and HelpDesk offer a Free Trial.
PhaseWare Tracker is designed for Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of HelpDesk begins at $29/User/Month when Billed Yearly, while pricing details for PhaseWare Tracker are unavailable.
Some top alternatives to PhaseWare Tracker includes Freshservice, Issuetrak, HelpDesk, SmarterTrack, Trakdesk, Support.cc by 500apps, Request Tracker, PagerDuty, Mission Manager, StatusCast Incident Management and Alcea IssueTrack.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.