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7.4

Spot Score

PhaseWare Tracker - Incident Management Software

PhaseWare Tracker

Effortless customer service for ultimate satisfaction.

3.2

(6)
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PhaseWare Tracker offers custom pricing plan

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What is PhaseWare Tracker?

PhaseWare Tracker is an all-encompassing customer service system that can be fully customized to fit your needs. It is equipped with comprehensive features such as issue tracking, complaint resolution, CRM, time tracking, SLA compliance, process automation, knowledge base and more, offering an effortless customer support experience. With its cutting-edge technology, PhaseWare Tracker is the ideal solution for streamlining customer service operations.

Pricing

  • PhaseWare Tracker offers custom pricing plan

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

PhaseWare Tracker software demo

PhaseWare Tracker has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

PhaseWare Tracker Features

PhaseWare Tracker Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

PhaseWare Tracker Pricing

  • PhaseWare Tracker offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

Claim a Free Trial

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PhaseWare Tracker Reviews & Ratings

3.2

Good

Based on 6 ratings & 6 reviews

Rating Distribution

Excellent

(1)

Very Good

(3)

Good

(0)

Poor

(1)

Terible

(1)

User Review

AU

Anonymous User

07/05/22

1 out of 5

"Better Alternatives"

What do you like best about PhaseWare? Phaseware had a decent level of customization available in regards to categorization, tickets flows, ...

Read more

RH

Ryane H

12/18/20

5 out of 5

"My team uses this software daily and is ever evolving and changing to meet our needs."

What do you like best about PhaseWare? This program is very user friendly. We upgraded from the desk top version and the transition was pretty ...

Read more

AU

Anonymous User

12/12/17

3.5 out of 5

"Not very intuitive"

What do you like best about PhaseWare? Software does a lot and has a lot of features,. Tracks client incidents / tickets very well and have the option ...

Read more

AU

Anonymous User

10/30/17

1.5 out of 5

"Tracker: Very, Very Basic"

What do you like best about PhaseWare? It's easy to use, so anyone can learn quickly. Everyone has their own login. What do you dislike about ...

Read more

PhaseWare Tracker Customers

American Messaging-logo

American Messaging

Dexter Chaney-logo

Dexter Chaney

Property Info-logo

Property Info

Fsr-logo

Fsr

PhaseWare Tracker Support

Contact

(214) 440-3921

Customer Service

Online

Location

McKinney, Texas

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

PhaseWare Tracker is a Incident Management Software. PhaseWare Tracker offers Real-time Dashboard, Enriched Notifications, Audit Trail, Incident Reporting and many more functionalities.

Some top alternatives to PhaseWare Tracker includes Freshservice, Issuetrak, HelpDesk, SmarterTrack and Alcea IssueTrack.

Yes, PhaseWare Tracker provides API.

Yes, PhaseWare Tracker provides mobile app.

PhaseWare Tracker is located in McKinney, Texas

PhaseWare Tracker offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the PhaseWare Tracker as of now.

The starting price is not disclosed by PhaseWare Tracker. You can visit PhaseWare Tracker pricing page to get the latest pricing.

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Researched by Rajat Gupta