spotsaas-logo
Get Listed

Compare PhaseWare Tracker vs Freshservice vs Freshdesk

Get Quote
Get Quote

Overview

Description

PhaseWare Tracker is an all-encompassing customer service system that can be fully customized to fit your needs. It is equipped with comprehensive features such as issue tracking, complaint ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.4/10

Not Available

User Ratings

3.2

(6)
Get Quote
Get Quote

Software Demo

Demo

PhaseWare Tracker has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

View demo

Features

Total Features

5 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        Pricing Page

        Pricing information not available

        freshservice pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1

        Very Good

        3

        Good

        0

        Poor

        1

        Terible

        1

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        American Messaging

        American Messaging

        Dexter Chaney

        Dexter Chaney

        Property Info

        Property Info

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        Mobile Login

        1 Screenshots

        Ticket counts

        7 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both PhaseWare Tracker and Freshservice offer a Free Trial.

        PhaseWare Tracker is designed for Large Enterprises, Medium Business and Small Business.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for PhaseWare Tracker are unavailable.

        Some top alternatives to PhaseWare Tracker includes Freshservice, Issuetrak, HelpDesk, SmarterTrack, Trakdesk, Support.cc by 500apps, Request Tracker, PagerDuty, Mission Manager, StatusCast Incident Management and Alcea IssueTrack.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].