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Compare PhaseWare Tracker vs SmarterTrack vs Zoho Desk vs Zendesk Support

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Overview

Description

PhaseWare Tracker is an all-encompassing customer service system that can be fully customized to fit your needs. It is equipped with comprehensive features such as issue tracking, complaint ... Read More

SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $20
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

7.4/10

8.4/10

User Ratings

3.2

(6)

4.3

(8)
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Software Demo

Demo

PhaseWare Tracker has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

SmarterTrack has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

5 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $20
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          smartertrack pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1

          Very Good

          3

          Good

          0

          Poor

          1

          Terible

          1

          Excellent

          2

          Very Good

          3

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          American Messaging

          American Messaging

          Dexter Chaney

          Dexter Chaney

          Property Info

          Property Info

          No Customers information available.

          Media and Screenshots

          Screenshots
          Mobile Login

          1 Screenshots

          No screenshots available.

          Videos

          No videos available.

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both PhaseWare Tracker and SmarterTrack offer a Free Trial.

          PhaseWare Tracker is designed for Large Enterprises, Medium Business and Small Business.

          SmarterTrack is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SmarterTrack begins at $20/User/Month, while pricing details for PhaseWare Tracker are unavailable.

          Some top alternatives to PhaseWare Tracker includes Freshservice, Issuetrak, HelpDesk, SmarterTrack, Trakdesk, Support.cc by 500apps, Request Tracker, PagerDuty, Mission Manager, StatusCast Incident Management and Alcea IssueTrack.

          Some top alternatives to SmarterTrack includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Sitehelpdesk, Trakdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].