Compare LogMeIn Rescue vs HaloITSM vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LogMeIn Rescue (133) Get Quote Get Quote	HaloITSM (16) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.1/10	Not Available
User Ratings	4.6 (500)	4.6 (83)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 500 reviews)	4.6 (based on 83 reviews)
Rating Distribution	Excellent 99 Very Good 29 Good 4 Poor 1 Terible 0	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	LogMeIn Rescue by GoTo has garnered significant praise for its unattended remote connection feature, lauded as a must-have for IT professionals. Users appreciate the Rescue Lens app for accessing ...Read more	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more
Pros and Cons	Efficient unattended remote connection for troubleshooting, enhancing user experience. Intuitive interface and ease of use, suitable for users of varying technical backgrounds. Seamless integration with admin tools, simplifying remote access and support tasks. Enables quick connections and file transfers, improving troubleshooting efficiency. Versatile, cloud-based accessibility from various devices, offering flexibility for support. Occasional connectivity issues, especially with slower internet speeds, impacting user experience. Setup process can be time-consuming for less tech-savvy users, requiring additional guidance. Higher pricing compared to alternatives, potentially limiting affordability for some users.	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews) Zendesk Support	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)

Customers

Customers	Motorola	NHS Siemens AkzoNobel

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	NinjaOne (NinjaRMM) 4.7 Zoho Assist 4.5 ScreenMeet 4.9	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LogMeIn Rescue and HaloITSM offer a Free Trial.

LogMeIn Rescue is designed for Large Enterprises, Medium Business and Small Business.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both LogMeIn Rescue and HaloITSM are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to LogMeIn Rescue includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Instant Housecall, RescueAssist, FixMe.IT and GoTo Resolve.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LogMeIn Rescue vs HaloITSM vs Freshservice

LogMeIn Rescue

HaloITSM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure