LogMeIn Rescue Reviews in February 2025: User Ratings, Pros & Cons

"The standard for IT Professionals"

What do you like best about LogMeIn Rescue by GoTo? Unattend remote connection to me is by far the most useful feature to me. I configure it on my "problem children" that way I do not require them to be at the desktop when I work on their devices.

"It's an awesome software to connect with user through remote"

What do you like best about LogMeIn Rescue by GoTo? It's easy access to users computer with admin accessibility What do you dislike about LogMeIn Rescue by GoTo?

"Nice tool for remote assistant"

What do you like best about LogMeIn Rescue by GoTo? Rescue lens app which help you to access user mobile camera and guide the user

"Rescue to the Rescue"

What do you like best about LogMeIn Rescue by GoTo? How easy it is to start a session and explain to external users how to get our support tech into their machines to assist them when their needs.

"Rescue Lives Up To Their Name!!!"

What do you like best about LogMeIn Rescue by GoTo? I think the biggest benefit to using Rescue is how simple it was for my company to adapt to using it. It provided an immense help to our staff, and in turn made for a positive customer experience in the end. The ability to connect remotely to our customers when they need help made this without a doubt our main go-to tool.

"Great and Intuitive Tool For User"

What do you like best about LogMeIn Rescue by GoTo? I find that this software is very intuitive both for support reps and users. We use it mainly to support our end users and find that in terms of functionality, it checks everything we need. One of their latest features the "calling card" was a really great idea as it allowed users to request support. Those who aren't interested in that feature can just not disable it.

"Great Product for remote support needs"

What do you like best about LogMeIn Rescue by GoTo? Love the ease of which we can connect remotely to our clients and help resolve their issues.

"Simple and effective remote support"

What do you like best about LogMeIn Rescue by GoTo? It was easy to setup. The tools in Admin Center allowed for the creation of easily deployed install packages. The setting allowed us to safely have external technicians remotely connect to help troubleshoot issues with their products.

"Easy to use, dependable service, and good tech support"

What do you like best about LogMeIn Rescue by GoTo? I use it almost daily to connect with clients or friends, family, etc. Easy to walk people through the connection process, and easy to set up anyone for "automatic" connection, if they wish. When I've had a problem connecting to someone, I've always been able to get a tech on the phone to help.

"Best mobile remote support solution"

What do you like best about LogMeIn Rescue by GoTo? It is easy to use. Once you enter pin into rescue app helpdesk team can get access of your mobile device. It is helpful to install any app or to configure email id.