spotsaas-logo
Get Listed

Compare Knowmax vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk

Overview

Description

Knowmax is an all-in-one knowledge management tool designed for enhancing customer engagement. With its powerful support features such as content creation and curation, library management, ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

9.2/10

User Ratings
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

29 Features

Unique Features

No features

    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19 , yearly
        Pricing Plans
        • Not Available
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
        Get Quote

        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

        Pros and Cons
        • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

        • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

        • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

        • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

        • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Vodafone

        Vodafone

        Airtel

        Airtel

        Celcom

        Celcom

        Uber

        Uber

        Siemens

        Siemens

        Shopify

        Shopify

        Media and Screenshots

        Screenshots

        No screenshots available.

        Zendesk

        5 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zendesk Support offers Free Trial, but Knowmax does not.

        Knowmax is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Knowmax are unavailable.

        Some top alternatives to Knowmax includes Kustomer, Freshservice, Freshdesk, Zoho Desk, Zendesk Support, Motadata HelpDesk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, HESK, NABD System, SmartSupport, KMS Lighthouse and Omnistar Kbase.

        Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].