Yes, both Kayako and Nicereply offer a Free Trial.
Kayako is designed for Large Enterprises, Medium Business and Small Business.
Nicereply is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Nicereply begins at $39/Month when Billed Yearly, while pricing details for Kayako are unavailable.
Some top alternatives to Kayako includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.
Some top alternatives to Nicereply includes SurveyMonkey, QuestionPro, SightMill, SurveySparrow, Couchsurvey, SurveyRock, Cognito Forms, Liveform, SatisMeter, SmileBack and Simplesat.