Yes, both Jira Service Desk and Freshdesk offer a Free Trial.
Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.