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Compare Issuetrak vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Issuetrak - Help Desk Software
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Overview

Description

Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Starts from $69
  • Starts from $10
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

Not Available

User Ratings

4.4

(72)
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Software Demo

Demo

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Features

Total Features

14 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $69
        • $10
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageissuetrak pricingjira-service-desk pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        31

        Very Good

        32

        Good

        5

        Poor

        1

        Terible

        0

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Pfizer

        Pfizer

        Dollar Tree

        Dollar Tree

        Vigor Industrial

        Vigor Industrial

        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        Media and Screenshots

        Screenshots
        Overview

        6 Screenshots

        Jira Service Desk screenshot

        5 Screenshots

        Videos
        video-0

        5 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Jira Service Desk offers Free Trial, but Issuetrak does not.

        Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Issuetrak Starts at $69/User/Month whereas for Jira Service Desk Starts at $10One-Time Payment.

        Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].