HelpDesk offers Free Trial, but Issuetrak does not.
Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Issuetrak Starts at $69/User/Month whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.
Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.