Compare Intercom vs CallHippo vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	CallHippo (309) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More
Entry Level Pricing	Starts from $59	Starts from $14 , Billed Yearly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.8/10	9.3/10
User Ratings	4.3 (2278)	3.9 (494)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	38 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	$14 , Billed Yearly
Pricing Pans	Not Available	Bronze Get Started Free Number Forward-to-device SMS Show more + Silver Get Started Includes features of Bronze plan, plus Unlimited Incoming Calls IVR Show more + Platinum Get Started Includes features of Silver plan, plus Power Dialer Call Transfer Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	3.9 (based on 494 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 235 Very Good 53 Good 2 Poor 0 Terible 19
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.	Excellent call quality and clarity, enhancing communication experience. User-friendly interface and easy setup process for quick deployment. Good customer support with prompt issue resolution. Cloud-based system enabling accessibility from anywhere. Integration with CRM software for seamless operations. Occasional network issues affecting call connection. Dashboard and dialer functionalities may encounter glitches. Limited customizations and features in the IVR system.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Zoho CRM 4.1 (8849 reviews) HubSpot CRM 4.2 (10374 reviews) Pipedrive 4.5 (5199 reviews)

Customers

Customers	No Customers information available.	Hubilo Concetto Labs Appknox

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Nextiva 4.4 Zendesk Talk 4.3 Dialer360 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Intercom nor CallHippo offers a free trial.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

CallHippo is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for CallHippo Starts at $14/User/Month when Billed Yearly.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to CallHippo includes Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk, Call Center Studio, TeleCapture, Vonage Contact Center, RingCentral Contact Center and MyOperator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs CallHippo vs Nextiva

Intercom

CallHippo

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure