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Compare HubSpot CRM vs CloudTalk vs Nextiva

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Overview

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Starts from $1,780 , Billed Monthly
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,780 , Billed Monthly
          • $25 , Billed Yearly
          Pricing Pans
          • Free Tools

            • Free Marketing tools

            • Free Sales tools

            • Free Service tools

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          • Starter

            • Marketing Hub Starter

            • Includes 1,000 marketing contacts

            • Sales Hub Starter Includes 2 paid users

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          • Professional

            • Includes features of Starter plan, plus

            • Marketing Hub Professional

            • Includes 2,000 marketing contacts

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          • Browse all pricing plans
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

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          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

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          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

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          • Browse all pricing plans
          Pricing Pagehubspot-crm pricingcloudtalk pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2104

          Very Good

          679

          Good

          84

          Poor

          40

          Terible

          233

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          Expert's Review generated by AI

          HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          Pros and Cons
          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

          • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

          • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

          • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

          • Effective marketing features like Google Ads integration, SEO tools, and custom objects to enhance inbound marketing and sales pipelines.

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

          • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Classpass

          Classpass

          Handled

          Handled

          Avison Young

          Avison Young

          No Customers information available.

          Media and Screenshots

          Screenshots
          HubSpot CRM

          13 Screenshots

          Agent Information

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HubSpot CRM and CloudTalk offer a Free Trial.

          HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HubSpot CRM Starts at $1,780 when Billed Monthly whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM, Pipeline CRM and monday sales CRM by monday.com.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].