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Compare Helpy vs Atera vs Zoho Desk vs Zendesk Support

Helpy - Help Desk Software
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Atera - Help Desk Software
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Overview

Description

Helpy is a new help desk software solution, designed for small and medium enterprises, and low to moderate income users. With the goal of helping IT departments maintain and nurture ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $129 , monthly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.7/10

Not Available

User Ratings

3.8

(2)
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Software Demo

Demo

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Features

Total Features

13 Features

48 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $129 , monthly
          Pricing Pans
          • Not Available
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

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          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

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          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

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          • Browse all pricing plans
          Pricing Pagehelpy pricingatera pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Microsoft

          Microsoft

          Google

          Google

          DO

          DO

          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          Media and Screenshots

          Screenshots
          Full Ticket

          6 Screenshots

          Dashboard

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Helpy and Atera offer a Free Trial.

          Helpy is designed for Large Enterprises, Medium Business and Small Business.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Helpy Starts at $15/User/Month whereas for Atera Starts at $129/user/month when monthly.

          Some top alternatives to Helpy includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ProProfs Help Desk, HelpDesk, Jitbit Helpdesk, Helprace, ReadyDesk, LabiDesk, HESK, Sirportly, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].