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Compare HelpDesk vs Support.cc by 500apps vs Zendesk Support vs Zoho Desk

HelpDesk - Help Desk Software
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Overview

Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple ... Read More

Entry Level Pricing
  • Starts from $29 , Billed Yearly
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.4/10

8.8/10

User Ratings

4.3

(50)
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Software Demo

Demo

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Support.cc by 500apps has not given any software demo yet

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Features

Total Features

15 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29 , Billed Yearly
          • $9.99 , Billed Yearly
          Pricing Plans
          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

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          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

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          • Cloud

            • 50 apps (Hosted in 6 locations)

            • 99.5% Guaranteed Global Uptime

            • 24/5 Email, Chat Support

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          • Enterprise

            • 50 apps (Hosted in 6 locations)

            • 99.99% Guaranteed Global Uptime

            • 24/5 Email, Chat and Phone Support

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          • Hosted

            • White Label

            • BYOS (Bring Your Own Server)

            • Hosted Locally on your Server

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          No Customers information available.

          Media and Screenshots

          Screenshots
          Ticket Detail

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HelpDesk and Support.cc by 500apps offer a Free Trial.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Support.cc by 500apps is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HelpDesk Starts at $29/User/Month when Billed Yearly whereas for Support.cc by 500apps Starts at $9.99/Month when Billed Yearly.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Some top alternatives to Support.cc by 500apps includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Snappy, CRMdesk, ReadyDesk, LabiDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].