Copper (ProsperWorks CRM) Reviews in February 2025: User Ratings, Pros & Cons

"Fantastic CRM!!"

What do you like best about Copper? Copper allows you to fully customize your CRM, with additional fields, drop-downs, etc. Additionally, it is so easy to add these fields "on the fly". You might have thought your CRM was "perfectly set up", only to find out there is another triggering quality or metric you want to track on each account. You can go in and edit your entire CRM to include this new metric and use it immediately. What do you dislike about Copper? They tend to provide more live ...

"Copper has been a great CRM for us. Very user friendly, and the online chat help is very good."

What do you like best about Copper? I appreciate the online chat help. When I run into issues, it is nice to know someone is there to help me. What do you dislike about Copper? It's plethora of features are not necessarily easy to use. There is a steep learning curve. What problems is Copper solving and how is that benefiting you? It allows us to track our prospects in an orderly and efficient manner.

"Copper creates custom fields quickly"

What do you like best about Copper? We are very pleased with the account management staff and strive to make sure that using the platform is as rewarding as possible. Copper reduces onboarding new customers manually, through a Gmail message or by using a template and collating a large repertoire. Copper is a CRM system that is easy to use and has the ability to generate custom fields, multiple workflows, sales stages, etc. It is really customizable and has a less complex nature compared to ...

"The right app for juggling many moving parts!"

What do you like best about Copper? Copper helped me stay on top of all my contacts, relationships, and processes in a startup endeavor. It is beneficial that it syncs with my gmail account! I've just upgraded for even more usefulness. Another helpful feature that sets it apart from others is the ability to have multiple customizable pipelines. What do you dislike about Copper? The pricing for Copper can be a bit expensive but seems comparable to other similar CRM software. The app can feel ...

"Intuitive and easy to use"

What do you like best about Copper? That I can keep a check on my pipeline. I also love its ease of use, having used a number of big name CRMs in my career this is by far the best, it is easy to use and has many extra added benefits and uses that the bigger name ones don't What do you dislike about Copper? The way it will assign an email address to a specific company, working with the NHS I have many customers who have a similar email address but from different trusts, I have to keep going ...

"Using Copper for Talent Booking"

What do you like best about Copper? relationship management is super easy. Easy to access all communications and deals from anywhere in google. The pipeline view is very nice as well compared to our previous CRM. It's easy to see everything we have going on at once. What do you dislike about Copper? It would be nice if there were more report generating features. Many of our reports don't give us an accurate week by week view of deals confirmed and won. It would be nice if the mobile app ...

"Great CRM Overall"

What do you like best about Copper? Tracks leads and opportunities efficiently. Allows you to set tasks accordingly, and set automated tasks based on the stage of each lead/opportunity. Access to invoices and files is quick, easy and convenient. Navigation moves quickly for the most part. What do you dislike about Copper? If I open a new tab and start typing in the search bar it bumps me down to the nearest text box (log an activity/note most of the time). Copper can't keep up with me in ...

"Of all the CRMs I have used, Copper is my fave!"

What do you like best about Copper? I love how easy it is to use Copper from every angle - viewing pipelines, customizing pipelines, reporting, learning history from past clients - there really are so many great aspects of Copper, and I haven't even scratched the surface! What do you dislike about Copper? Since I am in a position that relies heavily on the data that Copper stores, I would love to be able to get real-time reports instead of waiting for the updates every 10 hours! (But I also ...

"Copper keeps everything in one place- makes it EASIER"

What do you like best about Copper? Copper automatically compiles all my communications, contacts, and relevant info into one searchable source that simplifies EVERYTHING. Our previous system from a competitor was tedious and frustrating. What do you dislike about Copper? My one and only issue with Copper is that it has an ever-growing number of features that I don't know yet, and I can't wait to get even better at it! I appreciate the user support resources! Recommendations to others ...

"Great CRM for Google Business Users"

What do you like best about Copper? Copper has been great with our financial and insurance business. The CRM allows us to effectively build and grow our business by maintaining and tracking clients and projects. It is simple to use and easy to communicate with our team. Copper is priced competitively - excellent value for the money. The customer service is fast to respond too. What do you dislike about Copper? Copper has a few glitches we've discovered in the last few years, but the Copper ...