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Compare Gladly vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Gladly - Help Desk Software

Gladly

(850)
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Get Quote
ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

(150)
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Overview
Affiliate Disclosure

Description

Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Starts from $150
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.1/10

Not Available

User Ratings

4.8

(39)

4.2

(351)
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Software Demo

Demo

View demo

View demo

Features

Total Features

38 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $150
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagegladly pricing

          Pricing information not available

          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.8

          (based on 39 reviews)

          4.2

          (based on 351 reviews)
          Rating Distribution

          Excellent

          712

          Very Good

          138

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          ScreenMeet
          ScreenMeet

          4.9

          (9 reviews)
          Klaviyo
          Klaviyo

          4.4

          (1985 reviews)
          Asana
          Asana

          4.3

          (17902 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          Microsoft Teams
          Microsoft Teams

          4.3

          (32097 reviews)
          Zoho Flow
          Zoho Flow

          4

          (18 reviews)

          Customers

          Customers
          Porsche

          Porsche

          Crate and Barrel

          Crate and Barrel

          Ralph Lauren

          Ralph Lauren

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots
          Chat screenshot

          1 Screenshots

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          SolarWinds Service Desk - Service Desk Software
          SolarWinds Service Desk

          4.4

          Jira Service Desk - Service Desk Software
          Jira Service Desk

          4.1

          Symantec ServiceDesk - Service Desk Software
          Symantec ServiceDesk

          4

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ManageEngine ServiceDesk Plus offers Free Trial, but Gladly does not.

          Gladly is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Gladly begins at $150/User/Month, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

          Some top alternatives to Gladly includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA