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Compare Freshservice vs Cx Moments

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Cx Moments - Text Mining Software
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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $299
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

7.0/10

User Ratings

4.8

(6)
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Software Demo

Demo

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Features

Total Features

0 Features

3 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • $299
        Pricing Plans
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Large Enterprises
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Excellent

        5

        Very Good

        3

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Freshly

        Freshly

        BiggerPockets

        BiggerPockets

        Voxpro

        Voxpro

        Media and Screenshots

        Screenshots
        Ticket counts

        7 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Freshservice and Cx Moments offer a Free Trial.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Cx Moments is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Cx Moments Starts at $299/Year.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to Cx Moments includes WordStat, Inmoment, Kapiche, SAS Text Miner, DiscoverText, MetaText, Text2data, SimpleX, Ticket AI and Labelf AI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].