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Compare Freshsales vs Call Center Studio vs Nextiva

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Overview

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

8.9/10

User Ratings

4.7

(83)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • Not Available
          Pricing Plans
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Pros and Cons
          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Media and Screenshots

          Screenshots
          Email Metrics screenshot

          35 Screenshots

          Admin

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshsales and Call Center Studio offer a Free Trial.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Freshsales begins at $9/user/month when yearly, while pricing details for Call Center Studio are unavailable.

          Some top alternatives to Freshsales includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].