Compare Freshdesk vs TOPdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	TOPdesk (1) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	Not Available
User Ratings	4 (5374)	2.3 (412)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	16 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	Not Available
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	2.3 (based on 412 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 1
Pros and Cons	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Enterprise Bot 4.3 (1 reviews) Okta 4.3 (2247 reviews) OneLogin 4.2 (639 reviews)

Customers

Customers	Pearson Bridgestone Kern High School District	Peterborough UniDesk University of Memphis

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshdesk and TOPdesk offer a Free Trial.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for TOPdesk are unavailable.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs TOPdesk

Freshdesk

TOPdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure