Yes, both Freshdesk and Retently offer a Free Trial.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Retently is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Retently Starts at $79/Month when Billed Yearly.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to Retently includes SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, UserSpeaks, HockeyStack Surveys, Cognito Forms and SatisMeter.