Overview of Zonka Feedback

Web Widget Survey is a powerful tool designed for businesses to gather feedback and opinions from their customers. It is a versatile web-based application that can be easily integrated into any website, making it convenient for businesses to collect valuable insights from their target audience. One of the key features of Web Widget Survey is its user-friendly interface, which allows customers to quickly and easily fill out survey forms without any hassle. The interface is customizable, allowing businesses to tailor the design and layout to match their brand and website aesthetic

Web Pop-up Survey is an innovative tool that allows website owners to gain valuable insight from their visitors. It is a powerful feature that helps businesses to collect feedback from their customers and improve their overall user experience. With Web Pop-up Survey, website owners can easily create customizable surveys and display them in a pop-up window on their website. This feature can be used to gather information about customer preferences, satisfaction levels, and any issues they may have encountered while browsing the website. The pop-up surveys can be

SMS Surveys is a powerful tool that streamlines the process of conducting surveys and gathering valuable feedback from customers, employees, or any target audience via text messaging. This feature enables businesses to reach a wider audience and obtain real-time responses for their surveys, making data collection efficient and hassle-free. One of the key benefits of SMS Surveys is its accessibility. With the widespread use of mobile phones, it has become the preferred mode of communication for most individuals. This makes SMS Surveys a convenient and

Email surveys are an essential feature in modern software that allows businesses to gather valuable information and feedback from their customers through the use of email. With email surveys, businesses can create and distribute surveys to a large number of recipients quickly and efficiently. This feature enables businesses to gather data and analyze it, which can help in making informed decisions and improving their products and services to meet customer needs. One of the significant benefits of email surveys is their cost-effectiveness. Unlike traditional methods like phone or in-person surveys

Survey Builder is a powerful tool that allows users to create customized surveys to gather valuable feedback from customers, employees, and other stakeholders. With its user-friendly interface and advanced features, Survey Builder makes it easy for businesses and organizations to design, distribute, and analyze surveys to make data-driven decisions. One of the key features of Survey Builder is its ability to create surveys using a variety of question types, such as multiple choice, open-ended, rating scales, and more. This allows users to gather comprehensive

Employee NPS (Net Promoter Score) is a key feature in software designed for employee engagement and feedback. It is a tool that enables companies to measure and track the loyalty and satisfaction of their employees. NPS is a highly effective metric in determining the overall engagement level of employees within an organization. One of the major benefits of Employee NPS is its simplicity. It consists of a single question that asks employees to rate their likelihood of recommending the company as a place to work. The scale typically

Customer Net Promoter Score (NPS) is a powerful software feature that measures and tracks customer loyalty and satisfaction. It is a widely used benchmarking tool for assessing the overall customer experience and identifying areas of improvement. It is based on a simple and effective question: "How likely are you to recommend our product or service to a friend or colleague?" The NPS metric is represented on a 0-10 scale, with 0 being highly unlikely and 10 being highly likely. Customers are

Offline survey is a valuable software feature that allows users to conduct surveys without an internet connection. This feature enables researchers, businesses, and other professionals to gather data and feedback even in remote or low connectivity areas. This functionality offers convenience, flexibility, and accuracy in data collection, making it an essential tool for various industries. With offline survey, users can create and design surveys with all the necessary question types, visual aids, and customizations. This feature also allows for offline distribution of surveys, making it

Pulse surveys are a powerful tool that allows organizations to gather valuable insights from their employees in a timely and efficient manner. These surveys are short, simple questionnaires that are typically sent out on a regular basis, ranging from weekly to quarterly. Designed to capture employees' feedback, pulse surveys enable organizations to gauge the overall sentiment of their workforce and identify potential areas for improvement. The main purpose of pulse surveys is to provide companies with real-time feedback from their employees, giving them a better understanding of their

Anonymous feedback is a software feature that allows users to provide their opinions, suggestions, and comments without revealing their identity. This type of feedback is often used in organizations to gather honest and unbiased feedback from employees, as well as in customer service to understand the needs and wants of customers. With anonymous feedback, users can feel more comfortable expressing their true thoughts without the fear of being judged or facing any repercussions. This feature provides a platform for individuals to share their honest opinions, which can be crucial for organizations

Text analytics is a powerful software feature that is revolutionizing the way businesses analyze and extract insights from large volumes of unstructured text data. This advanced technology is designed to transform text data into structured and usable information, providing organizations with valuable insights that were previously hidden in their documents, emails, social media posts, customer reviews, and other text-based sources. The main purpose of text analytics is to automatically identify patterns, trends, and sentiments within large volumes of text data, helping businesses make data-driven decisions

Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party APIs, developers can create a new solution in a shorter time by repurposing existing components rather than writing new code from scratch. For example, if you want to make an app for ordering things online, you might include a chat feature. Rather than designing a new chat interface, engineers can incorporate an existing API into your application. However, if an app is designed with far too many third-party integrations, it may suffer from severe performance issues in the future.

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performing. This includes calculating critical data and presenting them in multiple formats, such as an email, a slide deck, or an online dashboard. Reports can be complex and employ several methods. Still, the final purpose remains the same: to make it easy for those analyzing to comprehend what is truly happening within the business. This means that the accuracy of the reports is critical throughout the analytics phase, which focuses on identifying and resolving any issues inside the company.

Polls or voting is a software feature that allows users to gather opinions, feedback, and preferences from a group of people. It is a method of decision-making that helps in collecting data and analyzing trends. With polls, users can create a question or a set of questions for participants to answer, which can be multiple-choice, open-ended, or rank-based. One of the primary purposes of polls is to gather information and insights from a targeted audience quickly and efficiently. This feature is extensively used in

Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can also be a pitch to educate audience on your brand's worth or keep them engaged in between transactions. Anything in between is also possible. It is employed in the contact management business since it can assist you in informing your customers about new products or offers by incorporating it into your marketing automation efforts. Through various forms of marketing emails, it can also play a key role in your marketing strategy by generating leads, raising brand awareness, creating connections, and keeping customers engaged in between transactions.

The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assessment is known as feedback management. You can enhance numerous procedures, operations, or accounts by soliciting input from your staff and colleagues. Feedback management is a process in which you monitor the public’s perception about your product or service for increasing sales and profits. If you own a startup, then you need to know more about feedback management. It does not cost much but its importance can’t be underestimated. It helps in improving the quality of services, products and even company reputation.

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinions rather than a basic count of mentions or comments. It entails gathering and evaluating information from people's social media posts about your brand. If you want to understand what your customers are thinking, sentiment analysis is a valuable tool. It allows you to quickly and easily get feedback on your brand, products and services. It makes you better at what you do by seeing what needs to be improved or fixed.

Predictive analysis is a powerful software feature that allows users to forecast future outcomes based on historical data and statistical algorithms. This feature enables businesses to make informed decisions by leveraging data to identify patterns and trends. One of the key functions of predictive analysis is to identify potential risks and opportunities. By analyzing past data, this feature helps organizations to anticipate potential threats and take proactive measures to mitigate them. On the other hand, it also enables businesses to identify future opportunities and capitalize on them to stay ahead of the

Multi-language support is a software feature that enables users to access and interact with the program in multiple languages. This feature makes it possible for the software to be used by individuals from different linguistic and cultural backgrounds. One of the main benefits of multi-language support is its ability to provide a seamless experience for non-native speakers. With this feature, users can navigate the software and understand its content without any language barriers. This is especially helpful for businesses operating on a global scale, as it allows for efficient communication

Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip over certain questions or sections in a survey or form, based on the respondent's previous answers. This ensures that the survey or form is tailored to the specific needs and preferences of each individual, making the process more efficient and engaging. By using Skip Logic, users can create a logical flow that guides respondents through the survey or form, based on their responses. This not only

Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorporate multimedia content into their projects, documents, or presentations. With support for audio, images, and video, users have the ability to enhance their work with engaging and dynamic media. One of the primary functions of this feature is its ability to handle different file formats. This means that users can easily upload and use various types of digital media, such as MP3s, JPEG

Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their online presence and customer experience. This feature enables businesses to create and deploy targeted surveys on their website, which can be customized according to their specific needs and goals. With Site Intercept Survey, companies can ask visitors a variety of questions to better understand their behavior, preferences, and satisfaction levels. This information can then be used to make informed decisions and optimize the website to enhance user experience. One

A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process of creating assessments, surveys, and quizzes by providing a repository of commonly used questions. These questions can be organized into categories and subcategories to help users easily find and reuse them. With a question library, users no longer have to spend time and effort creating new questions from scratch for each assessment. They can simply select the questions they need from the library, customize them if

Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It allows the user to tailor their questions based on the responses given by the respondent, ensuring a more engaging and relevant survey or assessment. With question branching, users can create a specific path for respondents based on their answers. This means that if a respondent answers a particular question in a particular way, they will be directed to a specific follow-up question. In contrast, respondents who answer differently will

Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on the go. This feature allows users to create and distribute surveys directly from their mobile devices, eliminating the need for paper forms or extensive manual data entry. One of the main advantages of mobile surveys is the convenience they offer. With the majority of people carrying their mobile phones with them at all times, it is easy to reach a large and diverse audience with just a few clicks. This makes

Kiosk Survey is a powerful tool designed to gather data and feedback from customers or visitors in a quick and efficient manner. It is a software feature that enables businesses to create and conduct surveys using an interactive kiosk, eliminating the need for paper forms. The feature is designed for use in various settings, including retail stores, hotels, restaurants, museums, and healthcare facilities. With Kiosk Survey, businesses can create custom surveys with personalized branding and questions to suit their specific needs. The surveys can be

Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings and form conclusions. Depending on the project's goals and the type of data acquired, the data is examined in various ways. The Analytical Tool collection includes examples in these areas and particular analytical tools used for data-specific applications and data visualizations. Both quantitative and qualitative methods use deductive, inductive, and adductive processes to understand a process or phenomenon, but in different ways and with additional data.

Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows users to customize the URL of their surveys, providing a more professional and branded appearance for their surveys. With Custom Survey URLs, users have the ability to edit the default survey link to something that is more specific and relevant to their survey. This can be done by adding keywords, dates, or even company names to the link. This customization not only makes the survey link more memorable and