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Compare Zonka Feedback vs SatisMeter

Overview

Description

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More

Entry Level Pricing
  • Starts from $24 , Billed Yearly
  • Starts from $49
Free Trial Availability
Spotsaas Score

9.8/10

9.0/10

User Ratings

2.7

(41)
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Features

Total Features

28 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24 , Billed Yearly
          • $49
          Pricing Pans
          • Essential

            • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

            • Add Devices : 0 (based upon the devices, the pricing varies)

            • 1,000 Online Responses

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          • Professional

            • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

            • Add Devices : 0 (based upon the devices, the pricing varies)

            • Unlimited Online Responses

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          • Growth

            • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

            • Add Devices : 0 (based upon the devices, the pricing varies)

            • Unlimited Online Responses

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezonka-feedback pricingsatismeter pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          47

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient ...Read more

          SatisMeter stands out as an exceptional tool for gathering customer feedback, as highlighted by numerous users in their reviews. Users appreciate its user-friendly interface, easy setup process, ...Read more

          Pros and Cons
          • Easy to use and clean interface, suitable for enterprise products.

          • API is easy to use and offline survey tools are excellent.

          • Provides templates, survey logic, and other useful features for easy and powerful data collection.

          • Customizable surveys and feedback forms with a modern interface.

          • Comprehensive solution with features like WYSIWYG Survey Builder, templates, and survey logic.

          • Lack of application intelligence behind the survey.

          • Limitations in downloading all feedback comments in the PDF format.

          • Easy setup and integration with data platforms, making it quick to start gathering feedback.

          • Intuitive and user-friendly interface, requiring minimal onboarding and technical expertise.

          • Responsive customer support that listens to feedback and provides quick assistance.

          • Variety of out-of-the-box integrations available for additional tools and services, enhancing functionality.

          • Clear and organized reporting, making it easy to analyze and interpret NPS survey data effectively.

          • Customizations and advanced features may be overwhelming for new users without proper guidance or support.

          • Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Leroy Merlin

          Leroy Merlin

          SAP

          SAP

          BCG

          BCG

          Mention

          Mention

          Segment

          Segment

          Buzzsumo

          Buzzsumo

          Media and Screenshots

          Screenshots
          Zonka Feedback screenshot

          5 Screenshots

          Dashboard

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zonka Feedback and SatisMeter offer a Free Trial.

          Zonka Feedback is designed for Large Enterprises, Medium Business and Small Business.

          SatisMeter is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zonka Feedback Starts at $24/Month when Billed Yearly whereas for SatisMeter Starts at $49/Month.

          Some top alternatives to Zonka Feedback includes Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, UserSpeaks, Zeview, SatisMeter and ZenSurvey.

          Some top alternatives to SatisMeter includes Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and piHAPPINESS.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].