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9.8

Spot Score

Zonka Feedback - NPS Software

Zonka Feedback

Listen, improve, and exceed customer expectations.

4.7

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Starts from $24/Month when Billed Yearly

Zonka Feedback Reviews & Ratings

4.7

Excellent

Based on 130 ratings & 48 reviews

Rating Distribution

Excellent

(47)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 48

SV

Shefali V

10/27/20

5 out of 5

The best software for feedback

What do you like best? Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder. I don’t have to imagine how my surveys would look to my customers. Survey setting up is extremely intuitive as well and since I’m using it in my organisation for conducting more market research and questionnaire, the survey logics come very handy to me. With ...

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TD

Tripti D

08/28/20

5 out of 5

Versatile and Perfect Survey and Feedback Software

What do you like best? We were using Zonka earlier for only internal Employee Feedback and monitor eNPS and employee happiness. But during COVID times, the team has helped us expand and take feedback from candidates, post interview feedbacks from interviewers. This has really helped us eliminate a lot of emails and feedback that gets lost in email. Types of Surveys we run with Zonka Feedback range from Pre-Interview, Post Interview, Onboarding, Exit Surveys, Employee Happiness Meter. ...

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SG

Saloni G

08/26/20

5 out of 5

Easy and efficient Survey Software

What do you like best? The best thing about Zonka Feedback is that it’s really easy to use. I hunted them in my previous organization and was pretty certain my teammates would be happy using it for the same reason. It’s easy to create surveys, send them, look at feedbacks coming in and all the reporting. Very easy to navigate around and friendly interface. UI has improved a lot over time and I love it even more now. So easy to capture feedback and do NPS surveys. In my previous company ...

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PA

priya a

08/13/20

5 out of 5

Amazing Experience using Zonka Services

What do you like best? Planning to take a customer feedback survey, go to 'Zonka'. Great Service and great support! Very quick in response. the reports were quite insightful and very convenient to analyse. i would definitely recommend to use their service. Customization is another factor, which was done easily. What do you dislike? i did not coming across anything which i could dislike. slight technical glitches can be improved. What problems are you solving with the product? ...

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AI

Administrator in Education Management

06/25/20

5 out of 5

Really flexible app with good support

What do you like best? I like the simplicity of designing surveys and the logic flows that sit behind them. I find support very responsive and keep to help out wherever they can. What do you dislike? The lack of application intelligence behind the survey What problems are you solving with the product? What benefits have you realized? Removed the need for paperwork. Quality issues can be identified and dealt with immediately

VA

Vrinda A

06/12/20

5 out of 5

A beneficial feedback software

What do you like best? Packed with features, makes building surveys easy and add logic and humps as well. The support team is helpful and available on chat. I also have their WhatsApp number to make contact anytime. I’m not on the enterprise plan but they treat me like they care. Which I really like. What do you dislike? Have been using it for almost a year and didn’t face any issues so far. Recommendations to others considering the product: I definitely recommend the tool. ...

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UI

User in Research

05/08/20

5 out of 5

Easy to use and superb analytics

What do you like best? Basically, an excellent tool for capturing data. 1. Highly user-friendly, good-looking surveys that increased my response rate 2. Easy to configure, can run unlimited surveys together 3. Any question types can be added and can upload images which comes very handy for me in surveys 4. I am in Germany, so besides English, I run surveys in multiple languages. That's taken care of as well 5. Reporting is great Out of the the many softwares I have ...

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AI

Administrator in Hospitality

05/06/20

5 out of 5

Zonka Feedback - A useful Application for office

What do you like best? Versatility of application. I am using it for Employee Service satisfaction, Supplier service delivery management and gathering data of office day to day operations. What do you dislike? Nothing to dislike, however, look forward to more flexibility of exported data for deep analyzing and information generation. What problems are you solving with the product? What benefits have you realized? Many..Collecting data about employee feedback for various ...

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TK

Tanya K

05/04/20

5 out of 5

Quick & Easy to Use! Would definitely recommend Zonka Feedback for survey collection

What do you like best? For us, it's definitely how easy to use it is. Zonka Feedback helped us turn in different types of surveys with our organization's flavor, for different settings, all very easily. Can be used by anybody! On top of that, it's all-device-compatible. What do you dislike? It's a good product - it worked well for us, for every scenario we used Zonka Feedback - for employee suggestions, tradeshows and what not. Recommendations to others considering the product: ...

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NM

Nithin M B

04/30/20

5 out of 5

Zonka..! The one stop for Feedback Solutions

Zonka helps me to create the feedback forms with very ease and the available reports are extensive. We refer to a single dashboard to analyse the feedback reports from multiple sites. This helped us to save a lot of manual effort which was involved earlier.