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SatisMeter - NPS Software

SatisMeter Reviews in April 2025: User Ratings, Pros & Cons

Measure customer satisfaction and boost loyalty.

2.7

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SatisMeter Reviews & Ratings

2.7

Good

Based on 41 ratings & 40 reviews

Rating Distribution

Excellent

(40)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

SatisMeter stands out as an exceptional tool for gathering customer feedback, as highlighted by numerous users in their reviews. Users appreciate its user-friendly interface, easy setup process, and the ability to integrate seamlessly with various platforms. The platform's simplicity and efficient features make it a valuable asset for businesses aiming to ...Read more

SatisMeter pros and cons

  • Easy setup and integration with data platforms, making it quick to start gathering feedback.

  • Intuitive and user-friendly interface, requiring minimal onboarding and technical expertise.

  • Responsive customer support that listens to feedback and provides quick assistance.

  • Variety of out-of-the-box integrations available for additional tools and services, enhancing functionality.

  • Customizations and advanced features may be overwhelming for new users without proper guidance or support.

  • Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.

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Showing 1-10 out of 40

HG

Hein G

10/12/23

5 out of 5

"Agent for change"

What do you like best about SatisMeter? Loving that we implemented Satismeter at my organisation. Really helped to turn the tide in terms of user-centric development. Was easy to set-up and integrate with our data platforms. We use it daily to gather feedback and help steer the organisation in the right direction.

AU

Anonymous User

01/09/23

5 out of 5

"Very easy dashboard helping us identify unsatisfied client in an instant!"

What do you like best about SatisMeter? The weekly email highlighting the review received the previous week allows us to share the info with the most appropriate people internally in a few clicks.

BF

Beatriz F

08/16/22

5 out of 5

"Herramienta increíble"

What do you like best about SatisMeter? Lo que más me gusta es que una herramienta muy intuitiva de utilizar y que me permite tener un estupendo seguimiento de los NPS obtenidos. No necesita una gran integración y se puede sincronizar con otros softwares

JM

Jacob M

05/23/22

5 out of 5

"Good simple tool, excellent support"

What do you like best about SatisMeter? * It's very simple software, I can add new users without needing to onboard them. * Support is excellent

JF

Justus F

05/05/22

5 out of 5

"Great customer service"

What do you like best about SatisMeter? This is the first company that actually implemented a feature that I requested, instead of the standard answer that they would put my request on the product roadmap.

AU

Anonymous User

03/01/22

5 out of 5

"Great purpose-built product that does everything you need at an excellent price"

What do you like best about SatisMeter? Satismeter is truly fit-for-purpose. We use it to collect and analyse Net Promoter System responses across our public website and web applications. Its simple end-user interface ensures high response rates, and the dashboard allows us to slice and dice the data however we need to.

MG

Matheus G

01/10/22

5 out of 5

"Experiência Incrível com Satismeter"

What do you like best about SatisMeter? O Satismeter é intuitivo e possui um UX agradável que facilita na hora de criar pesquisas. Além disso ele possui recursos e configurações que facilitam a segmentação de clientes. Está em constante atualização e possui um suporte que responde muito rápido (um abraço para Alexia).

TH

Teddy H

12/14/21

5 out of 5

"Great & Easy Survey Tool!"

What do you like best about SatisMeter? It's so simple to use, they provide tons of out-of-the-box integrations, and anytime we need to spin up a new survey, we can do it with ease.

CV

Carmen V

11/26/21

4.5 out of 5

"Intuitive and simply to use"

What do you like best about SatisMeter? It's a very easy to use tool, it doesn't need a lot of setup and can integrate with many other tools What do you dislike about SatisMeter?

CV

Carmen V

11/26/21

4.5 out of 5

"Intuitive and simply to use"

What do you like best about SatisMeter? It's a very easy to use tool, it doesn't need a lot of setup and can integrate with many other tools What do you dislike about SatisMeter?