site-logo
Updated on :

Compare Freshdesk vs ManageEngine ServiceDesk Plus

Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Pricing Options
  • Free Trial available
  • Not Available
Spotsaas Score

9.5/10

Spot Score

Not Available

Features

Total Features

16 Features

6 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $15, Billed Yearly
          • Not Available
          Pricing Pans

          Monthly Plans

          Yearly Plans

          • Not Available
          Pricing Pagefreshdesk pricing

          Pricing information not available

          not available pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          5

          111

          4

          41

          3

          5

          2

          7

          1

          51

          5

          4

          4

          6

          3

          0

          2

          0

          1

          0

          Positive Reviews
          Negative Reviews

          Integrations

          Integration with other apps
          Harvest
          Harvest

          Time Tracking Software

          Microsoft Teams
          Microsoft Teams

          Collaboration Software

          Zoho CRM
          Zoho CRM

          CRM Software

          Jira
          Jira

          Product Management Software

          Microsoft Teams
          Microsoft Teams

          Collaboration Software

          Zoho Flow
          Zoho Flow

          Business Process Management Software

          Media and Screenshots

          Screenshots
          Freshdesk
          ManageEngine ServiceDesk Plus Demo - Live dashboards
          Videos
          video-0
          video-0

          Alternatives

          Alternatives

          Add to Compare

          Compare similar Apps

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].