Compare Freshdesk vs FluentStream

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	FluentStream (12) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Introducing FluentStream – the ultimate cloud-based solution for all your business communication needs. Designed with call centers in mind, this innovative software offers fully hosted VoIP ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $20
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.5/10	Not Available
User Ratings	4 (5374)	4.8 (13)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$20
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	4.8 (based on 13 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 12 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	FluentStream Technologies has garnered significant praise for its seamless integration with Salesforce, auto attendants, call recording, and analytics features. Customers appreciate the ...Read more
Pros and Cons	No pros or cons available for the product	Integrates with popular tools like Salesforce, offers call recording, and analytics features, enhancing workflow efficiency. Stellar customer service with responsive help available, making it easy to navigate and resolve any queries or issues. Cost-effective solution compared to competitors, providing reliable service and support. User-friendly dashboard and intuitive features, including auto-attendant capabilities and call management tools. Customizable options for IVR, call flows, and contact center infrastructure, catering to diverse business needs. Some users experienced occasional issues like call forwarding failures. Limited mobile app functionality, particularly after iOS updates, impacting full usage on smartphones. Growing pains in terms of company development with possible minor disruptions and work overload.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)

Customers

Customers	Pearson Bridgestone Feefo	Vornado Galvanize Homewatch Care Givers

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	3 Videos	6 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	CloudTalk 4.4 Dialpad Talk 4.4 Jive Voice 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk offers Free Trial, but FluentStream does not.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

FluentStream is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for FluentStream Starts at $20/User/Month.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to FluentStream includes CloudTalk, Dialpad Talk, Jive Voice, Vonage Business, 4PSA VoipNow, MightyCall, Ringover, Continent Telecom IP PBX, Comcast Business VoiceEdge, CloudPhone and OpenPhone.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs FluentStream

Freshdesk

FluentStream

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure