FluentStream Reviews in January 2025: User Ratings, Pros & Cons

"Fantastic Customer Service! Highly Recommended"

What do you like best about FluentStream Technologies? Very helpful staff members, customer service is amazing What do you dislike about FluentStream Technologies? Texting platform - could be easier to use and allow for mass texts. Aside from this, the service is wonderful! Recommendations to others considering FluentStream Technologies: Give them a try! Their service is unparalleled. I have use 2-3 other VOIP services and I continually recommend FluentStream. What problems is FluentStream ...

"Excellent, reliable service with a human touch"

What do you like best about FluentStream Technologies? The service just works. If there is ever a change needed or any question, help is a phone call away. Fluentstream's service is very responsive. What do you dislike about FluentStream Technologies? No real downside. There are technologies I've never taken the time to learn -- that is probably the only downside -- what I use works great, but there could be more that would be useful that I'm not using because I haven't taken the time to ...

"Flexibility to meet business needs without starting from scratch"

What do you like best about FluentStream Technologies? We utilize Fluent Stream for our inbound Call Center. Having looked at several options available we found FluentStream could meet our needs at a much lower cost then competitors offering similar features. We have been using FluentStream for over a year now and when ever we have questions, concerns, or need assistance they bring it! Customer Service from them is beyond my exceptions or today's norms. Quick, responsive, caring, effective ...

"A stress-free, pleasurable experience."

What do you like best about FluentStream Technologies? This service has been seamless. The dashboard is easy to use. When I HAVE had to call the support line over the course of our subscription, they are always super friendly and helpful. What do you dislike about FluentStream Technologies? I really cannot think of anything I dislike. What problems is FluentStream Technologies solving and how is that benefiting you? The auto-attendant is a needed feature in my position as an office manager ...

"FluentStream has provided us with completely dependable telephony and awesome customer service."

What do you like best about FluentStream Technologies? We have been with FluentStream for over 6 years and their attention to us as clients has been nothing short of stellar. They deliver on their promise of reliable service and they always respond to us for any service needs in a very timely manner. I wish we would have connected with FluentStream many years ago. What do you dislike about FluentStream Technologies? I'm happy to state that we do not have any dislikes to ...

"Great service and very helpful!"

What do you like best about FluentStream Technologies? The Customer Service team was very helpful in guiding us through the new transition process and answered all of our many questions. They went above and beyond to make sure we were satisfied and followed up each time. What do you dislike about FluentStream Technologies? I did not dislike anything from FluentStream. Recommendations to others considering FluentStream Technologies: None at this time. What problems is FluentStream ...

"FluentStream - Best VIP Option and Value (by FAR) after trying several Large and Small providers!"

What do you like best about FluentStream Technologies? Stand-Out Customer Service, Technology & Programming Options, PRICE, NO CONTRACT, Ongoing Support, Simplicity, Flexibility in working with a variety of phones, Friendly People with Good Can-Do Attitudes, In almost all cases - fast responses. What do you dislike about FluentStream Technologies? The company seems to be growing and developing at a rapid pace - maybe a few little growing pains in terms of work overload and internal systems ...

"VOIP that has all the bells and whistles without a premium price. "

What do you like best about FluentStream Technologies? As a call center we desire unlimited calling with call recording, whisper coach, barge in etc. This system provides everything that we were looking for at an excellent price per extension. We are able to purchase DID numbers directly from the web portal and assign function codes for agents to change their caller ID on the fly. The reporting options are pretty robust, even if most are designed for an inbound queue situation (we're ...

"Best price, Best quality, Best Support"

What do you like best about FluentStream Technologies? It integrates with Salesforce, auto attendants, call recording for further improvements, and the analytics feature are best things. They offered me best price for this, that suits our needs and budget. What do you dislike about FluentStream Technologies? Call forwarding at the off time abandon calls some time. What problems is FluentStream Technologies solving and how is that benefiting you? We were recieving orders and it was hard to ...

"Great price and great support"

What do you like best about FluentStream Technologies? Support is immediate through chat. They will work with you until the issue is resolved. What do you dislike about FluentStream Technologies? The only issue I have is the iphone app. After the most recent iOS update, it doesn't have full functionality Recommendations to others considering FluentStream Technologies: Don't just look at pricing. Look at the level of service they provide. Although they were one of the best priced VoIP ...