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Compare Exotel vs LeadSquared CRM vs Salesforce Sales Cloud vs Pipedrive

Exotel - Call Center Software
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Overview

Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

LeadSquared is the next generation of CRM software to manage contacts. It has powerful features that make managing your clients easy. With LeadSquared you can generate leads, track sales ... Read More

Entry Level Pricing
  • Starts from $1,000
  • Starts from $25
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

8.4/10

User Ratings

4.4

(16)

4.5

(67)
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Software Demo

Demo

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Features

Total Features

8 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,000
          • $25
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          49

          Very Good

          21

          Good

          5

          Poor

          0

          Terible

          1

          Excellent

          120

          Very Good

          17

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

          LeadSquared Sales + Mobile CRM has earned widespread recognition for its robust features and intuitive design, making it a preferred tool in sales and lead management. The standout strengths of ...Read more

          Pros and Cons
          • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

          • Efficient call management with auto-saving and easy access to call data and recordings.

          • Reliable customer support and prompt responses to queries and issues.

          • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

          • Seamless API integration for customization and advanced functionalities.

          • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

          • Inadequate post-sale service experience, as reported by some users.

          • Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.

          • Mobile compatibility enables seamless access to leads and customer data anytime, anywhere.

          • User-friendly interface and layout reduce training time and make navigation intuitive for users of all technical levels.

          • Comprehensive lead management features, including custom filters, tabs, and a dynamic dashboard, enhance lead tracking and organization.

          • Built-in automation for emails, follow-ups, and reminders optimizes productivity and minimizes manual effort.

          • Access to reports and analytics, including call tracking and usage stats, helps monitor performance effectively.

          • Overwhelming feature set may be challenging for new users without adequate onboarding or support.

          • Lack of advanced customization options may limit tailoring the system to specific organizational needs.

          • Occasional redundancy in functionalities reported, leading to inefficiencies in workflows.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          OLA

          OLA

          BYJU'S

          BYJU'S

          Quikr

          Quikr

          NIIT

          NIIT

          Byjus

          Byjus

          Acko

          Acko

          Media and Screenshots

          Screenshots
          IVR menu

          1 Screenshots

          Location History

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Exotel and LeadSquared CRM offer a Free Trial.

          Exotel is designed for Large Enterprises, Medium Business and Small Business.

          LeadSquared CRM is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Exotel Starts at $1,000 whereas for LeadSquared CRM Starts at $25/User/Month.

          Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

          Some top alternatives to LeadSquared CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, LeadSquared Marketing Automation, ClickUp, Zoho CRM, Salesforce, noCRM.io, SalesCRM, SimpleCRM, LeadMaster, Second CRM, CloudLead, LeadSquared Field Force Automation and LeadPrime.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].