Yes, both Capsule and Help Scout offer a Free Trial.
Capsule is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Capsule Starts at $18/user/month when yearly whereas for Help Scout Starts at $20/User/Month when Billed Yearly.
Some top alternatives to Capsule includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SimpleCRM, Simply CRM, Easy Simple CRM, Lime CRM, webCRM, Cool Life CRM, Pipeline CRM and LOGICRM.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.