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Compare CallHippo vs Vonage Contact Center

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Overview

Description

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $14 , Billed Yearly
        • Not Available
        Pricing Pans
        • Not Available
        Pricing Pagecallhippo pricingvonage-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        235

        Very Good

        53

        Good

        2

        Poor

        0

        Terible

        19

        Excellent

        40

        Very Good

        26

        Good

        4

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for ...Read more

        Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

        Pros and Cons
        • Excellent call quality and clarity, enhancing communication experience.

        • User-friendly interface and easy setup process for quick deployment.

        • Good customer support with prompt issue resolution.

        • Cloud-based system enabling accessibility from anywhere.

        • Integration with CRM software for seamless operations.

        • Occasional network issues affecting call connection.

        • Dashboard and dialer functionalities may encounter glitches.

        • Limited customizations and features in the IVR system.

        • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

        • Excellent customer service and support, providing prompt assistance and guidance during implementation.

        • Easy to use, intuitive interface, allowing smooth operation for businesses.

        • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

        • Scalability and flexibility in adapting to changing business needs and growth.

        • Some users find the system too technical, suggesting a better user interface for improved usability.

        • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Hubilo

        Hubilo

        Concetto Labs

        Concetto Labs

        Appknox

        Appknox

        No Customers information available.

        Media and Screenshots

        Screenshots
        Dynamic number insertion

        3 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither CallHippo nor Vonage Contact Center offers a free trial.

        CallHippo is designed for Large Enterprises, Medium Business and Small Business.

        Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of CallHippo begins at $14/User/Month when Billed Yearly, while pricing details for Vonage Contact Center are unavailable.

        Some top alternatives to CallHippo includes Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk, Call Center Studio, TeleCapture, Vonage Contact Center, RingCentral Contact Center and MyOperator.

        Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].