Compare Blameless vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Blameless (64) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Starts from $20	Starts from $19 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	8.5/10	Not Available
User Ratings	5 (2)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$20	$19 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	5 (based on 2 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 46 Very Good 18 Good 0 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	Blameless has garnered a positive reputation among users for its effective incident management solutions. Users appreciate the seamless integration with popular platforms like Jira and Slack, ...Read more	No Expert ai Review available for the product
Pros and Cons	Seamless integration with various platforms like Jira, Slack, Zoom, etc., enhancing collaboration and communication. Personalized and exceptional support from the Blameless team, ensuring prompt responses and issue resolutions. Comprehensive automation features that streamline incident management processes, saving time and improving consistency. Intuitive user interface with straightforward configurations, enabling easy setup and use for incidents. Strong integration with Slack facilitating mitigation, communication, and team coordination during incidents. Possible complexity for new users due to the richness of features and customizations without proper initial guidance. Limited availability of additional apps and connectors in the Marketplace, limiting advanced functionality options for users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	No Customers information available.	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 xMatters 4.4	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshservice offers Free Trial, but Blameless does not.

Blameless is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Blameless Starts at $20/User/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

Some top alternatives to Blameless includes Freshservice, PagerDuty, xMatters, YetiCloud, Spike.sh, Lightstep Incident Response, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Squirro Service Insights.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Blameless vs Freshservice vs Freshdesk

Blameless

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure