Compare BeyondTrust Remote Support vs HaloITSM vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BeyondTrust Remote Support (97) Get Quote Get Quote	HaloITSM (16) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More
Entry Level Pricing	Starts from $2,097	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.3/10	Not Available
User Ratings	4.6 (418)	4.6 (83)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$2,097	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 418 reviews)	4.6 (based on 83 reviews)
Rating Distribution	Excellent 80 Very Good 15 Good 2 Poor 0 Terible 0	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more
Pros and Cons	Compatible with all operating systems and devices. Easy to configure within domain environment. Provides a range of remote tools for support. Clean and easy-to-use client interface. Excellent support for mobile devices. Slow updates after new operating system releases. Connection drops and slow connection to host machines. Limited support for IOS compared to other platforms.	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)

Customers

Customers	No Customers information available.	NHS Siemens AkzoNobel

Media and Screenshots

Screenshots	8 Screenshots	5 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	NinjaOne (NinjaRMM) 4.7 Zoho Assist 4.5 Wayk Now 4.7	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both BeyondTrust Remote Support and HaloITSM offer a Free Trial.

BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

The starting price of BeyondTrust Remote Support begins at $2,097/Year, while pricing details for HaloITSM are unavailable.

Some top alternatives to BeyondTrust Remote Support includes NinjaOne (NinjaRMM), Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access and GoTo Resolve.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BeyondTrust Remote Support vs HaloITSM vs Freshservice

BeyondTrust Remote Support

HaloITSM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure