Spot Score

BeyondTrust Remote Support

Empower remote support with effortless connectivity.

4.6

(418)

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Starts from $2,097/Year

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is BeyondTrust Remote Support?

Affiliate Disclosure

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as they do, even if they are working from home or traveling. BeyondTrust provides instant crash reporting, complete screen recording, session recording, and active user monitoring capabilities.

Pricing

Starts from $2,097/Year
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

BeyondTrust Remote Support software demo

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BeyondTrust Remote Support Features

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Features Score:

BeyondTrust Remote Support Pricing

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Free Trial

Yes, It's available

BeyondTrust Remote Support Pricing

Starts from $2,097/Year

Pricing Model

Free trial
Paid Plans (One-time license /Subscription )

Claim a Free Trial

Pricing Plans

Cloud

$2,097

/Year

Deployment : BeyondTrust Cloud Appliance
Unattended Support : Manage unattended devices, plus: Unlimited remote access on LAN via RDP Unlimited access on external networks via RDP/Jump technology Unlimited access on isolated networks via Jump Zone Proxy
Manage unattended devices, plus:
Unlimited remote access on LAN via RDP
Unlimited access on external networks via RDP/Jump technology

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Owned Appliance

Deployment : Physical Appliance or Virtual Appliance (vSphere, Hyper-V, Azure, or AWS) Hosted in your data center
Physical Appliance or Virtual Appliance (vSphere, Hyper-V, Azure, or AWS)
Hosted in your data center
Unattended Support : Manage unattended devices, plus: Unlimited remote access on LAN via RDP Unlimited access on external networks via RDP/Jump technology Unlimited access on isolated networks via Jump Zone Proxy
Manage unattended devices, plus:

Show more +

Explore in-depth pricing

Screenshots of the BeyondTrust Remote Support Pricing Page

Disclaimer: Pricing information for BeyondTrust Remote Support is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for BeyondTrust Remote Support

Free BeyondTrust Remote Support Alternatives

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ScreenMeet

Share your screen, anytime anywhere.

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ISL Online

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RemotePC

Work remotely with ease and security.

9.1

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BeyondTrust Remote Support Reviews & Ratings

4.6

Excellent

Based on 418 ratings & 97 reviews

Rating Distribution

Excellent

(80)

Very Good

(15)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises for enhanced security and control. Users appreciate the variety of remote tools available, including features like changing client display resolution and blocking client ...Read more

BeyondTrust Remote Support pros and cons

Compatible with all operating systems and devices.
Easy to configure within domain environment.
Provides a range of remote tools for support.
Clean and easy-to-use client interface.
Excellent support for mobile devices.
Customizable integration with in-house systems.
Multiple options for initiating remote support sessions.
Secure remote support for end users.
Great collaboration and hand-off support features.
Ability to access unattended machines securely.

Slow updates after new operating system releases.
Connection drops and slow connection to host machines.
Limited support for IOS compared to other platforms.
Some issues with unresponsive representative client.
Complex settings for group and session policies.
Challenges with elevated user control.
Issues with shadowing and multiple monitors.
Complicated settings screen with many options.
Lack of support for Chrome OS.
Integration issues with CRM software.

User Review

Justin G

10/26/23

5 out of 5

"Remote support is a very good product"

What do you like best about BeyondTrust Remote Support? We like that it's compatible with all operating systems and devices, and that we can host the ...

Anonymous User

10/25/23

5 out of 5

"Great product"

What do you like best about BeyondTrust Remote Support? We spent about a year researching remote support products and BT was the very best and we have ...

Itumeleng T

10/13/23

5 out of 5

"Like Teamviewer but better"

What do you like best about BeyondTrust Remote Support? I like that you can configure BeyondTrust Remote Support within your domain's enviroment and ...

John C

03/30/23

5 out of 5

"Fantastic remote support client with a huge range of customization and support."

What do you like best about BeyondTrust Remote Support? Representative client is clean and easy to use and it provides an easy way for us to connect ...

View all Reviews

BeyondTrust Remote Support Integrations

4.4

4.3

Microsoft Dynamics 365 for Sales

4.4

4.3

4.6

4.5

View all integrations

BeyondTrust Remote Support Support

Contact

+1 770-407-1800

Customer Service

Business Hours

Online

Location

Georgia, United States

Reach out to BeyondTrust Remote Support Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

BeyondTrust Remote Support is a Remote Access Software. BeyondTrust Remote Support offers Session Transfer, Session Recording, Remote Control, File Transfer, Diagnostic Tools and many more functionalities.

Some top alternatives to BeyondTrust Remote Support includes NinjaOne (NinjaRMM), Zoho Assist, Wayk Now, ScreenMeet and GoTo Resolve.

Yes, BeyondTrust Remote Support provides API.

Yes, BeyondTrust Remote Support provides mobile app.

BeyondTrust Remote Support is located in Georgia, United States

BeyondTrust Remote Support offers Free Trial, One-time license, Subscription pricing models

Yes, BeyondTrust Remote Support can integrate with Jira, Salesforce, Microsoft Dynamics 365 for Sales, Freshservice and many more.You can find more integration for BeyondTrust Remote Support here

The starting price of BeyondTrust Remote Support is $2,097/Year

Researched by Rajat Gupta