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Compare BeyondTrust Remote Support vs TeamViewer vs NinjaOne (NinjaRMM)

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Overview

Description

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More

Entry Level Pricing
  • Starts from $2,097
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

9.3/10

9.8/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $2,097
          • $9 , yearly
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagebeyondtrust-remote-support pricingteamviewer pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          80

          Very Good

          15

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          10777

          Very Good

          233

          Good

          32

          Poor

          27

          Terible

          435

          Expert's Review generated by AI

          BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more

          TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more

          Pros and Cons
          • Compatible with all operating systems and devices.

          • Easy to configure within domain environment.

          • Provides a range of remote tools for support.

          • Clean and easy-to-use client interface.

          • Excellent support for mobile devices.

          • Slow updates after new operating system releases.

          • Connection drops and slow connection to host machines.

          • Limited support for IOS compared to other platforms.

          • Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license.

          • Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience.

          • Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances.

          • Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members.

          • Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently.

          • Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions.

          • Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Siemens

          Siemens

          Coca-Cola

          Coca-Cola

          Airbus

          Airbus

          Media and Screenshots

          Screenshots
          Bomgar screenshot

          8 Screenshots

          screenshots

          13 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both BeyondTrust Remote Support and TeamViewer offer a Free Trial.

          BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

          TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for BeyondTrust Remote Support Starts at $2,097/Year whereas for TeamViewer Starts at $9/month when yearly.

          Some top alternatives to BeyondTrust Remote Support includes NinjaOne (NinjaRMM), Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access and GoTo Resolve.

          Some top alternatives to TeamViewer includes NinjaOne (NinjaRMM), GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].