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Compare BambooHR vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Overview

Description

BambooHR is the complete HR platform that brings all your employee, payroll, time, and benefit information together in one place. Its software sets HR free to do great work and be more ... Read More

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

9.8/10

9.6/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

26 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $25 , yearly
          Pricing Pans
          • Not Available
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans
          Pricing Pagebamboohr pricingsalesforce-service-cloud pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          891

          Very Good

          97

          Good

          17

          Poor

          4

          Terible

          8

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          BambooHR continues to establish itself as a comprehensive and user-friendly HR solution, particularly for small to medium-sized businesses. Its intuitive design and ease of setup make it ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Digitally automates HR processes such as document signing, onboarding, and payroll, saving significant time and reducing manual work.

          • User-friendly and intuitive interface suitable for both administrators and employees, resulting in high adoption rates.

          • Centralized access to employee information, paystubs, benefits, and HR documents, making it easy for users to find what they need.

          • Customizable features for tasks like PTO policies, onboarding, and reporting, allowing organizations to tailor the system to their needs.

          • Strong reporting capabilities, offering valuable insights such as turnover data, headcount, and compliance reporting.

          • Limited advanced features in certain areas when compared to more comprehensive HRIS platforms.

          • Pricing may be a concern for very small businesses or non-profits with tight budgets.

          • Occasional feedback about lacking some desired advanced functionality, such as robust integrations or modules for payroll and benefits administration.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Capcom

          Capcom

          Integrity

          Integrity

          University of Maryland

          University of Maryland

          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Media and Screenshots

          Screenshots
          BambooHR

          5 Screenshots

          service cloud

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both BambooHR and Salesforce Service Cloud offer a Free Trial.

          BambooHR is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for BambooHR are unavailable.

          Some top alternatives to BambooHR includes Workable, Paychex Flex, GoCo, Deel, Remote.com, Rippling, Ceridian Dayforce, Connecteam and Bambee.

          Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].