By providing insights into how customers regard a firm, reputation management technologies may help a company improve sales. If the software records a bad review, the corporation may contact the customer and help user have a better experience, perhaps changing how they feel about the company. In... Read more
Researched and Edited by Rajat Gupta
Last updated: April 2025
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Review Monitoring
Customer Review Platform
Response Management
Social Media Monitoring
+ 6 more
Unique Features
Content Management
Customer Engagement
Customer Support
Analytics
+ 11 more
Pricing
48% Software offers Free Trial
23% Software offers Freemium
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Showing 1-20 out of 132
9.8
Spot Score
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Product Description
Hootsuite Enterprise integrates social media management into team's workflow. Get a complete picture of everything happening across all the social networks from one dashboard and collaborate with team to manage all the social communications fast. Hootsuite gives one place to publish, monitor ...
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Free Trial available, Try Now
Hootsuite offers custom pricing plan
9.8
Spot Score
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Product Description
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respond to customer feedback. The RESTful API is perfect for developers who want ...
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Starts from $200/Month, also offers free forever plan
Pros & Cons
Easy to use site, colorful, explanatory, and useful.
Great service with fast response time.
Allows honest reviews for informed decision-making.
Trustworthy and accurate platform for reviews.
Some extreme opinions can flood the platform, affecting the credibility of reviews.
Limited customization options and advanced functionalities in the platform.
9.6
Spot Score
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Product Description
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...
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Free Trial available
BirdEye offers custom pricing plan
Pros & Cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
9.4
Spot Score
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Product Description
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to improve or hurt their reputation. Mention is used by big brands like ...
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Free Trial available
Starts from $24/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Provides easy setup and user-friendly interface for monitoring brand mentions across various platforms.
Quick and accurate tracking of brand mentions, helping in understanding customer feedback and boosting social interactions.
Saves time by offering valuable insights and monitoring social media engagement efficiently.
Automates alert notifications and tracks social chatter effectively.
Learning curve can be slow for new users, requiring a good understanding of the tool before optimal use.
Pricing might be a concern for some users, especially after the trial period ends or for additional functionalities.
9.2
Spot Score
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Product Description
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other accident. The customers include major corporations, law firms, celebrities ...
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Reputation.com offers custom pricing plan
Pros & Cons
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
9.1
Spot Score
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Product Description
GoSite is an all-in-one platform for small businesses, facilitating customers to find, book, and pay for services. The platform is easy to use and customize, allowing you to build your website with drag-and-drop editor. Manage your team's schedule, client bookings and grow your business with ...
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GoSite offers custom pricing plan
9.1
Spot Score
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Product Description
Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer reviews, ratings and Q&A, and allows for personalized displays. Brands can ...
Read morePros & Cons
Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.
The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.
Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.
The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.
Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.
Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.
9.1
Spot Score
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Product Description
Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online platform. Broadly lets businesses proactively monitor and manage their reputation in real-time.
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Broadly offers custom pricing plan
9.0
Spot Score
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Product Description
NiceJob is a reputation management software that leverages automation to cut the time allocated to reputation monitoring, notification and protection. Reputation management is not a one step process any longer; it's a full time job managing multiple sources of risk that can be automated with ...
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Free Trial available, Try Now
Starts from $45/Month
Pros & Cons
Excellent customer service that is helpful and supportive.
Simplifies the process of obtaining reviews, leading to increased review counts.
Easy implementation and automation save time for both businesses and customers.
Automates review requests, increasing review rates significantly.
Lack of expanded features such as video review capabilities and greater Marketplace offerings.
Mobile app experience could be improved for better usability.
9.0
Spot Score
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Product Description
Grades.us is a reputation management software that allows to quickly and easily enter student's online grade, then publish the grade to social accounts in a matter of minutes -instead of hours! The free Chrome Extension allows to post grades from Gmail, Chrome, or a direct link to their Grades
Read morePricing
Free Trial available
Starts from $2,500 when Billed Monthly
Pros & Cons
Streamlined process for getting reviews, reducing hassle and increasing competitiveness in Google reviews.
Valuable for branding and growth, especially for small businesses, by integrating with multiple review platforms and providing review management features.
Intuitive layout and user-friendly interface, enabling efficient management of multiple tasks and exceptional customer service.
Affordable pricing with a robust set of features, including autoresponder system, review invitations, and comprehensive review tracking.
Limited industry-specific profiles and customization options, posing challenges for professional look and feel compared to competitors.
Complex pricing changes, including sudden fee increases and potentially unfair terms, impacting client trust and financial burden.
9.0
Spot Score
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Product Description
Awario is a cloud based reputation management software solution. The application helps businesses maintain their online reputation by continuously monitoring customer feedback, such as reviews and mentions on blog posts, forums, social networks such as Facebook, Twitter, LinkedIn and etc., ...
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Free Trial available, Try Now
Starts from $24/Month when Billed Yearly
Pros & Cons
User-friendly interface and easy setup make it accessible for all users.
Powerful analytics and reporting features for monitoring brand mentions and sentiment across social and web platforms.
Efficient at finding mentions and information about products or services quickly.
Helpful filtering options and data download functionality for organized analysis.
Pricing can escalate significantly with increased social media traffic.
Learning curve and complexity for beginners, requiring time and effort to grasp all features.
9.0
Spot Score
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Product Description
Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social networks in order to prevent crisis situations or minimize damage to an ...
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Free Trial available, Try Now
Starts from $119/month when yearly
Pros & Cons
User-friendly interface with intuitive navigation and customization options.
Real-time tracking feature providing up-to-the-minute insights.
Accurate sentiment analysis gauging the overall tone of conversations.
Excellent customer service and support.
Limited integrations with platforms like YouTube and LinkedIn.
Lack of detailed reports and API access for advanced data fetching.
8.8
Spot Score
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Product Description
PinMeTo serves as a multi-location marketing platform, empowering enterprise brands to efficiently manage business information, online dialogues, and messaging across a range of online maps, services, apps, and directories. The platform boasts three primary offerings: Listings, Conversations, ...
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PinMeTo offers custom pricing plan
Pros & Cons
Streamlines management of multiple locations, enhancing digital presence efficiently.
Quick and helpful customer support, facilitating smooth onboarding and usage.
Saves time by managing all locations in one place across various platforms.
User-friendly interface, making it easy to navigate and get started.
Some users may find the richness of features and customizations overwhelming without proper guidance.
Marketplaces for additional apps and connectors are limited, restricting advanced functionalities.
8.8
Spot Score
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Product Description
Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites across the web. Endorsal's patent-pending technology will assists in managing the conversation and ...
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Free Trial available, Try Now
Starts from $15/Month when Billed Yearly
Pros & Cons
Endorsal automates the review collection process, making it effortless for businesses to gather feedback.
The "Wall of Love" feature elegantly aggregates reviews from various platforms and displays them on the main website.
Users appreciate the intuitive interface and ease of use, even for individuals with limited technical knowledge.
The system is reliable, and the customer support provided by the team is exceptional.
Some users find the initial setup process to be slightly complex and require a learning curve, especially for non-technical users.
Limited options for customizations, such as adding tracking codes or additional content to review displays, could be a drawback for users seeking advanced functionalities.
8.7
Spot Score
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Product Description
Chekkit is a customer experience management software that helps businesses grow by amplifying their interactions with customers. This highly rated online platform is equipped with various tools like reviews, webchat, messenger, payments, video chat, and more. These features enable organizations ...
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Free Trial available, Try Now
Starts from $99/Month
Pros & Cons
Easy to use interface, making communication with clients seamless and efficient.
Excellent customer support, responding promptly to queries and concerns.
Cost-effective pricing compared to competitors, providing value for small businesses.
Simplifies the process of soliciting and managing reviews from customers.
Some users encountered minor technical glitches, like occasional lag in text feature.
Onboarding process could be slightly inconvenient for new users.
8.7
Spot Score
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Product Description
ChatMeter is an innovative reputation management tool designed to help companies, agencies, and multi location businesses maximize their online presence. Utilizing its advanced features, users gain full control over the entire review management process, enabling them to construct a presence ...
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ChatMeter offers custom pricing plan
8.7
Spot Score
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Product Description
Revi is an automated platform that allows businesses to manage customer reviews with ease. Boasting an array of features, Revi helps to improve search engine rankings, collects customer feedback, and publishes comments on social media platforms, such as Facebook and Twitter. A dashboard allows ...
Read more8.7
Spot Score
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Product Description
RepuGen is a reputation management software platform used by businesses, organizations, and individuals to combat problems of online reputation damage through a network of websites that allow other business owners, organizations, and individuals to login and provide positive reviews.
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RepuGen offers custom pricing plan
8.7
Spot Score
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Product Description
Salesla is a reputation management software that enables companies to manage all their online customer feedback. Customers see only positive things, and they never see the negative stuff. Salesla is for businesses looking to build a strong reputation using simple tools.
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Salesla offers custom pricing plan
Pros & Cons
Automates repetitive tasks, enhancing productivity and eliminating manual errors.
Intuitive and easy to use, requiring little technical expertise, even for non-developers.
Helps increase sales and feedback on Amazon, leading to revenue growth.
Provides accurate results seamlessly.
The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
8.7
Spot Score
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Product Description
Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of ...
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Free Trial available, Try Now
Starts from $3.99/Month, also offers free forever plan
Pros & Cons
Seamless ordering process with early delivery exceeding expectations.
Responsive and helpful customer support, especially during urgent situations.
Core app for displaying reviews with incredibly responsive team.
Game-changing plugin for creating passive income and customer retention.
Newcomers may find the richness of features and customizations complex without adequate support.
Limited selection in the marketplace for advanced app functionalities and connectors.
