9.2/10
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Reputation.com offers custom pricing plan
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AK
Amaris Koppelmann
11/11/20
Chris Barton was amazing
Chris Barton was amazing! He was very helpful.
CL
Carl Lodge
10/19/20
Fantastic experience as always!
Great service from Audi Boston and CarlLodge as always.
AK
Akhilesh K
09/12/20
Advanced analytics to extract valuable insights of business.
What do you like best? Managing reviews and answering customer feedback has been made easier with the Reputation.com application. It's the ease of use that makes it a favorite tool for the users. It is fully flexible and is quite reputable to put out robust performance. Real-time customer feedback ensures that the organization keep up with good work and provide high-quality service all the way long. Great for listing management, ratings, and reviews. Feature-packed software, especially ...
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AI
Administrator in Transportation/Trucking/Railroad
09/04/20
Rep.com is crucial for Google local performance
What do you like best? Rep.com provides a great all in one platform for managing our over 500 listings throughout North America. Ensuring our listings NAP information is correct while tracking all review and responding accordingly is crucial to our business. What do you dislike? There are a few reporting limitations that I would love to have but understand these might not apply to the masses. Recommendations to others considering the product: Best in class platform. ...
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JC
John C
09/02/20
Reputation.com takes reviews to the next level.
What do you like best? It makes it really easy to follow up with clients to get feedback on our services. What do you dislike? I'm very happy with Reputation.com. Thanks! What problems are you solving with the product? What benefits have you realized? Getting more feedback on our operations and level of service so we can keep doing what we do well and address the things we don't.
AI
Administrator in Real Estate
09/02/20
Great For Your Business!
What do you like best? easy to navigate. updates you as soon as you receive a review or survey response. customer service team is very helpful and quickly responds. What do you dislike? nothing. I haven't found anything I didn't like. What problems are you solving with the product? What benefits have you realized? Helps us gage how our residents really feel about our community and where and on what we can improve on.
AI
Administrator in Real Estate
09/01/20
Rep.com helps us do great things!
What do you like best? Reputation.com has been so great as a partner. Their training is awesome and our Customer Success team, China and Rob and Lauren have always been super helpful! We love that you guys are always willing to help and build our platform for success. What do you dislike? In the past, things were very segmented with different packages, but love how everything has been streamlined in the last few years. Recommendations to others considering the product: Take ...
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GS
Gaurav S
09/01/20
Make your own choice using true benchmark.
What do you like best? One of the best key features that made us interested in the software is the feature of third-party app integration. It helps a lot in the reviewing procedure. Having third-party application integrated simply boosts up the confidence. Whenever a review comes in we get notified about it. It has been found useful and easy to keep an eye at all the customer feedback in real-time. Building a reputation of organization, Keeping track of data is very important. While ...
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UI
User in Real Estate
09/01/20
Great Tool for Online Reputation Insights!
What do you like best? I like the reporting and insights that reputation.com provides. You can filter and to see by state, property and associate level. What do you dislike? I wish they could integrate Yelp and also have the flagging go to the native platform as well. Recommendations to others considering the product: Automated reporting would be nice What problems are you solving with the product? What benefits have you realized? We are able to respond to reviews ...
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UI
User in Sports
09/01/20
Perfect Platform for Integrating Optimal Response(s)
What do you like best? I truly like that it a one stop shop. I can go to one application and find all of our reviews, respond to them and send them out from one single platform. . I like to use it for monitoring our reviews and to respond to those that left us a review and I cross reference it with my portal and can follow up with those that have left us a review so I can either call and or email them and provide them a discount off of a future season of services. So this is why I do not ...
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