Brand24

The best platform that helps you improve your online reputation.

PROS & CONS What are the best aspects of this product? Using Brand24 is relatively easy and uncomplicated to learn. It comes with a particular feature that helps you collate all information or special mentions from other people about your company. Some of them may positively react, which enhances a good image, but some comments could negatively affect the business. That is why Brand24 is there to help you find lasting solutions to your clients’ issues before it causes too much damage. ...

Ideal tool for improving your company image.

PROS & CONS What are the best aspects of this product? I appreciate the full functionality and purpose of this platform. It comes with unique marketing features that don’t exist in other brands. It gives you immediate results about gathering feedback regarding what people say about your company and products. You’ll pretty much have an idea of how your product stands compared to other brands and competitors. What aspects are problematic or could work better? The product itself would ...

The best tool to monitor your presence online

What do you like best? With Brand24 you can be up to date with all mentions of your company (or any other word or phrase) on the web. It is crucial to react as soon as possible to everything that is written about your company on the Internet. This allows you to quickly solve your customers' problems, calm down troublesome discussions, or even find great solutions for your business. All this is possible with Brand24. Apart from a great tool, Brand24 provides a lot of interesting use ...

A highly insightful platform with great customer support

What do you like best? Brand24 was presumably the best platform we could find when we were looking for a website where we can monitor mentions regarding the business our company is into. Well, not only are we happy with the functions of the platform and how responsive it is, but I personally, as the one in charge of collecting data from Brand24, cannot even begin to express my gratitude towards Kuba and especially to Magdalena. I have received immediate help and assistance whenever I ...

Good tool for reputation

What do you like best? This program is quite good in general, it has qualities that make it different from others, such as providing an instant view of all the social network profiles that you manage, you can also know by following the competition networks to keep up to date the updates. Pretty clear and efficient tools, showing the results immediately. What do you dislike? It is a bit expensive in my opinion, but in terms of operation there are no complaints or major negative ...

Brand24: monitor your online networks on a single platform.

What do you like best? Brand24 is really reliable, I can manage and analyze the networks allowing me to keep updated on what is said, about our online businesses, obtain information from potential customers, improve customer social service, communicate with influential people and control competition. Its platform is solid and affordable. Brand24 is very easy to use, easy to navigate and intuitive, it doesn't take much technical knowledge to be a professional in its use. What do you ...

Brand24 - My Hidden Digital Weapon!

PROS & CONS What are the best aspects of this product? Live alerts and automated sentiment analysis as well as filters working for me the best! Influencer score feature is truly superb! What aspects are problematic or could work better? I would like to have an option of CSV sheet so I could import all the websites as spam and ignore them in my future projects. What features/services would you like to see in future versions of this product? API would definitely help and CSV ...

Best services experienced

What do you like best? I've only been using Brand24 for just under 3 weeks and have had the most incredible services. Ada managed to get me the things I requested in less than 5 minutes. She's magic. What do you dislike? Nothing so far. I'm enjoying all the features thus far. What problems are you solving with the product? What benefits have you realized? I'm solving sentiment issues, share of voice, competitor analyses, hashtag analyses... Response from Eliza Wróbel of ...

Great platform and customer service

What do you like best? The staff are so friendly and ready to help in any way they can which is definitely under-appreciated nowadays! What do you dislike? Nothing! Like I said it's a great service run by great people. What problems are you solving with the product? What benefits have you realized? Being able to monitor results, act on solid analytics and build a great picture of the companies standings to the CEO and bosses. Response from Eliza Wróbel of Brand24 ...

Great platform and customer service

What do you like best? The staff are so friendly and ready to help in any way they can which is definitely under-appreciated nowadays! What do you dislike? Nothing! Like I said it's a great service run by great people. What problems are you solving with the product? What benefits have you realized? Being able to monitor results, act on solid analytics and build a great picture of the companies standings to the CEO and bosses.