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GoSite - Reputation Management Software

GoSite Reviews in January 2025: User Ratings, Pros & Cons

Streamline your business, grow your success.

3.5

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GoSite offers custom pricing plan

GoSite Reviews & Ratings

3.5

Good

Based on 109 ratings & 89 reviews

Rating Distribution

Excellent

(46)

Very Good

(8)

Good

(2)

Poor

(2)

Terible

(31)

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Showing 1-10 out of 89

CR

Chris R

09/03/24

1 out of 5

GoSite is THE biggest business mistake I've made

The website that GoSite made for my business was so badly designed and so badly managed that I designed my own. I asked to cancel with GoSite but unfortunately I let them convince me they could still act as the middlemen for sending out review requests (for a much reduced monthly payment). In the summer of 2023, I was told I must comply with "A2P" (it's the phone services checking to make sure you're not spamming people with SMS messages). So I did that and for the next year and more I ...

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CR

Chris R

09/03/24

1 out of 5

GoSite is THE biggest business mistake I've made

The website that GoSite made for my business was so badly designed and so badly managed that I designed my own. I asked to cancel with GoSite but unfortunately I let them convince me they could still act as the middlemen for sending out review requests (for a much reduced monthly payment). In the summer of 2023, I was told I must comply with "A2P" (it's the phone services checking to make sure you're not spamming people with SMS messages). So I did that and for the next year and more I ...

Read more

4

4246842

09/01/24

1 out of 5

Horrible glitchy software

Horrible glitchy software, it’ll highjack your other software and never get it back. You’ve been warned!

4

4246842

09/01/24

1 out of 5

Horrible glitchy software

Horrible glitchy software, it’ll highjack your other software and never get it back. You’ve been warned!

MV

Mikhail Velez

08/23/24

1 out of 5

Terrible Experience with GoSite

Terrible Experience with GoSite I had high hopes for GoSite, but unfortunately, my experience was nothing short of disappointing. First off, the platform is incredibly difficult to navigate. The user interface is clunky, and finding basic features feels like a scavenger hunt. The onboarding process is poorly designed, leaving users confused and frustrated. Customer support is another major issue. Response times are sluggish, and when they do get back to you, the solutions provided are ...

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MV

Mikhail Velez

08/23/24

1 out of 5

Terrible Experience with GoSite

Terrible Experience with GoSite I had high hopes for GoSite, but unfortunately, my experience was nothing short of disappointing. First off, the platform is incredibly difficult to navigate. The user interface is clunky, and finding basic features feels like a scavenger hunt. The onboarding process is poorly designed, leaving users confused and frustrated. Customer support is another major issue. Response times are sluggish, and when they do get back to you, the solutions provided are ...

Read more

MK

Marli King

06/11/24

1 out of 5

Easy to sign up, but a nightmare to discontinue service

A contractor set us up with GoSite and it has been a nightmare. It is virtually impossible to actually communicate with a live human being. They added charges to our bill and the only notification of the change was a single email giving you the option to decline the added service. I missed it so we were overbilled for months while I tried to get anyone to answer my emails. When it came time to cancel service, their cancellation process is unbelievably convoluted. First, per their policy, ...

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MK

Marli King

06/11/24

1 out of 5

Easy to sign up, but a nightmare to discontinue service

A contractor set us up with GoSite and it has been a nightmare. It is virtually impossible to actually communicate with a live human being. They added charges to our bill and the only notification of the change was a single email giving you the option to decline the added service. I missed it so we were overbilled for months while I tried to get anyone to answer my emails. When it came time to cancel service, their cancellation process is unbelievably convoluted. First, per their policy, ...

Read more

SS

Steve S

05/24/24

1 out of 5

Absolutely horrendous customer service…

Absolutely horrendous customer service if you try to cancel, they will run you in circles for months so that they can make a few extra bucks. My suggestion has one that got run around in circles for Months Go to their competitor this company is absolutely horrendous

SS

Steve S

05/24/24

1 out of 5

Absolutely horrendous customer service…

Absolutely horrendous customer service if you try to cancel, they will run you in circles for months so that they can make a few extra bucks. My suggestion has one that got run around in circles for Months Go to their competitor this company is absolutely horrendous